HR People Advisor

Our client, based in Ipswich, is one of the UK\’s largest multi-service businesses, recently winning multiple awards for their excellent work across various sectors.

This is a key role providing People Advisory support across the group, working with and supporting Operational Managers based across the UK from the Ipswich Head Office. If you have a passion for delivering excellent service, enjoy problem solving, and want to work in a dynamic People Team, then get in touch today.

Benefits include: 25 days holiday plus bank holidays, hybrid working, company sick pay, an annual leave purchase scheme, high street discount scheme, career development opportunities, support for qualifications, and much more.

Main Activities and Responsibilities:

• Support, advise, coach, and manage a range of HR casework including disciplinary, performance, TUPE, reorganisation, redundancy, and absence management up to dismissal and appeals.
• Manage safeguarding investigation processes and attend Local Authority Designated Officer (LADO) strategy meetings as required.
• Provide advice to managers and colleagues regarding policies and processes across multiple terms and conditions within the group.
• Coach line managers across the UK on employee relations matters, liaising with trade unions when necessary.
• Proactively manage absence cases with line managers to reduce absence rates.
• Provide procedural and policy guidance to colleagues and line managers.
• Collaborate with People Business Partners to enhance People Processes.
• Attend formal meetings and prepare necessary documentation and correspondence.
• Provide updates, insights, and data for monthly Operational Managers meetings.
• Identify training needs and deliver training sessions on HR casework to line managers.
• Regularly review and update People Team policies and procedures in line with legislative changes and best practices.
• Manage HR systems to ensure data accuracy and generate relevant statistics.

The People Advisor will have:

• Experience handling diverse HR casework at this level.
• Proficiency with HR systems and Microsoft Office.
• A passionate approach to Human Resources.
• Up-to-date knowledge of employment legislation and HR best practices.
• Ability to interpret policies, procedures, and relevant legislation.
• Effective communication skills with internal and external stakeholders at various levels.
• Ability to handle queries from internal and external sources professionally.
• Excellent written and verbal communication skills with a sensitive, professional manner.
• Highly organized with strong prioritization skills.
• CIPD qualification at level 5 or above is preferred.

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