At a Glance
- Tasks: Manage ocean import shipments and build strong customer relationships.
- Company: Friendly and collaborative forwarding company in Ipswich.
- Benefits: Competitive salary, bonus scheme, free parking, and generous holiday entitlement.
- Other info: Enjoy a dynamic role with opportunities for overtime and professional growth.
- Why this job: Join a welcoming team and take your forwarding career to the next level.
- Qualifications: Experience in ocean imports and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our long standing client is expanding their Ocean Imports team and are looking for an experienced, customer driven professional to join their friendly and collaborative department. If you enjoy managing shipments from end to end and building strong customer relationships, this could be the perfect next step in your forwarding career with a genuinely welcoming and friendly business.
What We Offer
- Working hours: Monday to Friday, 09:00-17:30 with 1 hour lunch
- Overtime: Available during busy periods, paid at time and a half
- Company Bonus scheme: Enrolment after successful completion of a 3 month probation period
- FREE Car parking
- Holiday entitlement: 23 days + bank holidays rising to 25 days with service + BH
- Employee Assistance Programme: 24 hour confidential support line
About the Role
You will be responsible for handling FCL and LCL ocean import shipments from start to finish, ensuring a smooth and efficient process for our customers. This is a varied role that offers autonomy, customer interaction, and the chance to work closely with a knowledgeable team.
Daily Responsibilities Include:
- Booking import shipments
- Coordinating with shipping lines and customers
- Preparing necessary documentation
- Ensuring compliance with regulations
Import Clerk in Suffolk employer: Opus People Solutions
Join a dynamic and supportive team in Ipswich as an Import Clerk, where your contributions are valued and recognised. With a focus on employee well-being, we offer competitive benefits including a generous holiday allowance, a company bonus scheme, and a 24-hour Employee Assistance Programme. Our collaborative work culture fosters professional growth and encourages strong customer relationships, making this an ideal environment for those looking to advance their forwarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Import Clerk in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how you can contribute to their ocean imports team. This will help you stand out as a candidate who truly cares about the position.
✨Tip Number 3
Practice your responses to common interview questions. We recommend doing mock interviews with friends or family to build confidence. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Import Clerk in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ocean imports and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about ocean imports and how you can contribute to our friendly team. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills:As an Import Clerk, strong communication is key. In your application, highlight any experiences where you’ve successfully managed customer relationships or resolved issues. We want to see that you can connect with clients effortlessly!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Opus People Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of ocean imports, especially FCL and LCL shipments. Familiarise yourself with the processes involved and any relevant regulations. This will not only show your expertise but also your genuine interest in the role.
✨Showcase Your Customer Skills
Since this role is all about building strong customer relationships, be ready to share examples of how you've successfully managed customer interactions in the past. Think of specific situations where you went above and beyond to ensure customer satisfaction.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team.
✨Be Yourself
The company values a friendly and collaborative environment, so let your personality shine through. Be genuine and approachable during the interview; it’s important for them to see how well you’d fit into their team.
