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- Tasks: Provide essential admin and customer support for housing property services.
- Company: Join Redditch Borough Council, a community-focused organisation.
- Benefits: Competitive hourly rate, stable hours, and potential for contract extension.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong admin skills and proficiency in IT; facilities management knowledge is a plus.
- Other info: Office-based role with a supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
Hourly rate: £15.31
Location: Crossgate House Redditch B98 7SN - office based only
Contract: 3 months with review for extension
Working hours: Monday-Friday 9 to 5
Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance.
Purpose of the Role: The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice. The post holder will be responsible for the day-to-day scheduling, filing, issuing and monitoring of all electrical EICR, Smoke, No Access, Installation programmes to the contractor.
Responsibilities will include:
- Taking calls, arranging appointments and liaising with customers, suppliers and contractors
- Updating the property management system
- Updating compliance and asset spreadsheets
- Issuing and monitoring programmes of works
- Booking supervisor inspections, chasing no access and compliance due dates and certification
- Raising jobs, closing jobs and covering phones for gas servicing during team annual leave
- Raising purchase orders and processing invoices
The successful candidate will be a strong administrator proficient in IT programmes. Previous knowledge of facilities management, construction or property is advantageous.
For more information or to process your application, please apply now!
Business Support Officer in Redditch employer: Opus People Solutions
Contact Detail:
Opus People Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Redditch
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in housing or property services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching Redditch Borough Council and their Housing Property Service teams. Knowing their projects and values will help you stand out and show you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to administration and customer support. We all know how important it is to be organised and efficient, so be ready to share examples of how you've excelled in these areas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Business Support Officer in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We want to see how your skills align with the role of a Business Support Officer, so don’t be shy about showcasing your administrative prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your background in facilities management or property can benefit us at Redditch Borough Council.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Opus People Solutions
✨Know Your Stuff
Make sure you brush up on the specifics of the role. Understand the responsibilities of a Business Support Officer, especially around scheduling inspections and compliance. Familiarise yourself with relevant regulations and best practices in electrical services to show you’re serious about the position.
✨Show Off Your Admin Skills
Since this role requires strong administrative skills, be ready to discuss your experience with IT programmes and property management systems. Bring examples of how you've successfully managed schedules or handled customer queries in the past to demonstrate your capabilities.
✨Prepare for Customer Interaction
You’ll be liaising with customers, suppliers, and contractors, so practice how you’d handle different scenarios. Think about how you would approach taking calls and arranging appointments, and be ready to showcase your communication skills during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the projects you’ll be working on. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to clarify any doubts you might have!