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- Tasks: Lead medical operations and develop healthcare policies for AXA Health.
- Company: AXA Health is a leading healthcare insurance provider focused on excellence.
- Benefits: Enjoy competitive salary, bonuses, private health cover, and generous leave options.
- Why this job: Shape the future of healthcare while working in a dynamic, hybrid environment.
- Qualifications: Medical qualification with 10+ years of relevant experience required.
- Other info: This role involves strategic leadership and stakeholder engagement in a high-impact setting.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Medical Director – Medical Services & Delivery
Location: Hybrid (Tunbridge Wells office 2-3 days/week)Salary: Competitive + Bonus + Benefits
Partnered with AXA Health | Exclusively managed by Opus People Solutions
Opus People Solutions is proud to be the exclusive recruitment partner for AXA Health in the search for a visionary Medical Director – Medical Services & Delivery. This is a high-impact, senior leadership opportunity for an experienced clinician with a strong background in healthcare insurance operations.
About the Role
This newly created position sits within AXA Health's Commercial team and is responsible for leading internal medical operations. You'll oversee the Medical Policy and Medical Underwriting teams, driving performance across medical, healthcare, and operational domains.
You'll be instrumental in shaping AXA Health's strategic direction, building a team that sets the benchmark for excellence in the UK. This hybrid role requires attendance at AXA's Tunbridge Wells office, client sites, or industry events at least two days per week (moving to three days/week by late 2025).
Key Responsibilities
- Medical Policy Development: Design and optimise policies for healthcare funding, ensuring regulatory alignment.
- Operational Efficiency: Monitor and improve policy effectiveness and customer experience.
- Claims Support: Provide expert guidance to claims teams across modalities and technologies.
- Annual & Bi-Annual Reviews: Lead reviews of policy terms and guidance to manage indemnity risk and ensure clarity.
- Clinical Risk Management: Chair the Clinical Risk Committee and oversee AXA Health's Clinical Risk Register.
- Stakeholder Engagement: Act as the primary contact for healthcare providers regarding treatment eligibility.
- Medical Underwriting Leadership: Ensure underwriting practices are efficient, compliant, and risk-aligned.
- Training & Development: Promote continuous improvement through staff training and workshops.
Candidate Profile
- Medical qualification with substantial clinical experience.
- Postgraduate qualification or 3+ years in a similar leadership role.
- 10+ years of relevant experience, including clinical governance and risk management.
- Proven success in leading strategic initiatives in complex environments.
- Strong analytical skills and proficiency in healthcare data tools.
- Deep understanding of healthcare regulatory and compliance frameworks.
- People and resource management expertise.
Eligibility: Candidates must be authorised to work in the UK. This role is classified under the Insurance Distribution Directive (IDD) and subject to periodic background screening.
What AXA Offers
- Competitive salary (dependent on experience)
- Annual company & performance-based bonus
- £6,700 cash car allowance
- Up to 12% employer pension contributions
- Life Assurance (up to 10x salary)
- Private health cover
- 28 days annual leave + Bank Holidays
- Option to buy/sell up to 5 days leave
- Wellbeing services & AXA employee discounts
How to Apply
To apply, please submit your CV via the Opus People Solutions website. For accessibility support, or a confidential chat contact
Medical Services Director employer: Opus People Solutions
Contact Detail:
Opus People Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Services Director
✨Tip Number 1
Network with professionals in the healthcare insurance sector. Attend industry events or webinars where you can meet people who work at AXA Health or similar organisations. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with AXA Health's current medical policies and operational strategies. Understanding their approach will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully led teams or initiatives, particularly in clinical governance or risk management, as these are crucial for the Medical Services Director role.
✨Tip Number 4
Stay updated on the latest trends and regulations in healthcare. Being knowledgeable about current issues will allow you to engage in meaningful discussions during interviews and show that you're proactive about your professional development.
We think you need these skills to ace Medical Services Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your medical qualifications and relevant leadership experience. Focus on your achievements in clinical governance, risk management, and strategic initiatives that align with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your vision for the Medical Services Director role. Mention specific experiences that demonstrate your ability to lead teams and improve operational efficiency.
Highlight Relevant Skills: Emphasise your analytical skills and proficiency in healthcare data tools. Discuss your understanding of regulatory frameworks and how you've successfully navigated complex environments in previous roles.
Proofread and Format: Before submitting your application, ensure that your documents are free from errors and formatted professionally. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Opus People Solutions
✨Understand the Role Thoroughly
Before your interview, make sure you have a deep understanding of the Medical Director position and its responsibilities. Familiarise yourself with AXA Health's operations, especially in medical policy development and underwriting practices, as this will help you demonstrate your knowledge and enthusiasm.
✨Showcase Your Leadership Experience
As this role requires strong leadership skills, be prepared to discuss your previous experiences in leading teams and strategic initiatives. Highlight specific examples where you've successfully managed clinical governance or risk management, as these are crucial for the position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about past challenges you've faced in healthcare operations and how you addressed them, particularly in relation to policy effectiveness and stakeholder engagement.
✨Demonstrate Your Analytical Skills
Given the importance of data in this role, be ready to discuss your proficiency with healthcare data tools. Prepare to explain how you've used data analysis to drive operational efficiency or improve customer experience in your previous roles.