At a Glance
- Tasks: Support housing services with customer-focused admin tasks and manage property tenancies.
- Company: Join North Northamptonshire Council, a respected public sector organisation.
- Benefits: Earn up to £15.06/hour with flexible working hours and valuable experience.
- Other info: Opportunity for career growth and development in a supportive team.
- Why this job: Gain essential skills in housing management while making a difference in your community.
- Qualifications: Experience in an office environment and strong organisational skills required.
The predicted salary is between 15.06 - 15.06 £ per hour.
Pay: £15.06 per hour, 37 hours per week, Mon-Fri
Location: Corby, NN17 4SW, Office based only. Kettering, NN16 8PP, Office based only.
Length: until 29th September 2026
Opus People Solutions are recruiting on behalf of North Northamptonshire Council for an experienced Housing Assistant to join their Housing Services department to provide support with a range of customer focused administrative tasks.
As Housing Assistant your typical duties may include:
- Management of property tenancies and garage allocations lettings:
- Arranging signups and viewings with applicants
- Preparing and distributing documentation relating to garage licensees as well as the creation of new tenancies, voids tenancy changes, and mutual exchanges
- Updating the Housing IT system with any changes to tenancies and lettings as they occur
- Raising inspection requests and offers
- Management of accounts and rechargeable repairs:
- Letter production, rent credit, adjustment and refund documents
- Raising requisitions and processing invoices
- Taking payments for accounts
- Tenant Involvement and Engagement activities:
- Producing and organising the printing of materials, flyers and Agenda preparation
- Taking and typing up meeting notes/minutes in support of the Tenant Engagement Officers/Tenant Advisory Panel
- Effective and inclusive customer service:
- Providing advice, information or answers to queries that may arise at the first point of contact
- Maintaining accurate electronic and paper house files, case notes, letters and forms by filing, scanning and system updating
- Monitoring and recording of all post and e-mail correspondence, directing to the appropriate officer
We are looking for a clear communicator with a proactive, customer focused attitude, with experience of working in an office environment, ideally within Housing and carrying out a range of administrative tasks, effectively managing and prioritising own workload.
The perfect candidate will:
- Be a quick learner with strong organisational skills
- Collaborate well with others and be flexible in their approach to meet the demands of the post and team, working flexibly where necessary
- Be able to deal with confidential and sensitive information
- Be proficient in Microsoft package (Word, Excel, PowerPoint and Outlook)
- Understand and be able to comply with the Council's policies and procedures
Desirable:
- Experience or knowledge of housing management practice and housing legislation
- Experience of working within a local authority housing department or registered social landlord or a similar role
- Hold or be studying for a relevant housing qualification (CIH Level 2 Diploma or equivalent), Membership of CIH.
If you are looking for your next role, which will provide you with a broad invaluable range of further skills and experience within a highly respected public sector organisation, don't hesitate to apply now!
Business Support & Administration Housing Assistant Kettering, Northamptonshire Up to £15.06 / hour employer: Opus People Solutions
North Northamptonshire Council is an excellent employer, offering a supportive work culture that prioritises employee development and community engagement. As a Housing Assistant, you will benefit from a collaborative environment where your contributions directly impact local residents, alongside opportunities for professional growth within a respected public sector organisation in Kettering.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support & Administration Housing Assistant Kettering, Northamptonshire Up to £15.06 / hour
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Opus People Solutions, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Opus People Solutions and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Business Support & Administration Housing Assistant Kettering, Northamptonshire Up to £15.06 / hour
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Opus People Solutions and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Opus People Solutions
✨Get to Know Public Sector Values
Before your interview with Opus People Solutions, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Opus People Solutions.
