At a Glance
- Tasks: Support the management of cleaning and caretaking services across various sites.
- Company: Join Vertas, a leading facilities management company with a people-first approach.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Dynamic role with a focus on teamwork and customer satisfaction.
- Why this job: Make a difference in your community while developing valuable leadership skills.
- Qualifications: Experience in facilities management and strong people skills required.
The predicted salary is between 13.21 - 13.21 £ per hour.
Are you passionate about caretaking, teamwork, and delivering exceptional service? Vertas is looking for a dedicated Caretaker to join our Facilities Team.
Who are Vertas? Vertas delivers trusted, integrated facilities management solutions across Great Britain. Our team of 5,000 colleagues provides a comprehensive range of facilities services, including cleaning, catering, property design, recruitment, transport, and environmental management. You'll find us putting the customer at the heart of everything we do, while prioritising our colleagues' health, safety and wellbeing.
About the Role: Working across the Rushcliffe area of Nottinghamshire, you will support the Account Manager in delivering high quality Building Cleaning and Caretaking services across a large and diverse portfolio of sites. You will help manage approximately 150 frontline employees and ensure that more than 50 customer locations receive an effective, compliant, and customer focused service. The customer base includes schools, academies, fire stations, depots, libraries, offices, and other Nottinghamshire County Council associated sites. This is a hands-on operational role that combines people management, customer engagement, quality assurance, and service delivery.
Your responsibilities will include:
- Supporting the Account Manager with the day-to-day management of Building Cleaning and Caretaking contracts.
- Undertaking performance management, conduct management, and first level absence management of frontline colleagues.
- Assisting with recruitment activities and maintaining staffing levels through the effective deployment of mobile and cover staff.
- Carrying out regular site inspections to ensure contractual standards are achieved and maintained.
- Building and maintaining strong relationships with customers across multiple locations.
- Supporting the financial performance and sustainability of service contracts.
- Attending customer meetings and advising on service delivery and contract requirements.
- Ensuring compliance with service level agreements, specifications, and Health and Safety requirements.
- Providing operational cover for Building Cleaning and Caretaking roles when required.
Who are we looking for?
- Previous supervisory experience within a facilities management or contract management environment.
- Experience within Building Cleaning, Caretaking, or a related facilities service.
- Strong leadership and people management skills.
- Excellent customer care and client relationship management abilities.
- Experience managing both physical and human resources to achieve operational and financial targets.
- Strong organisational skills and the ability to manage multiple priorities.
- A flexible approach to working hours to meet service needs.
What You'll Bring
- Experience undertaking Building Cleaning and Caretaking duties.
- Excellent communication and stakeholder management skills.
- Ability to work independently and make informed operational decisions.
- Good IT and administrative skills.
- Full UK driving licence and access to a vehicle.
- The right to work in the UK.
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment.
Offers of employment are subject to appropriate pre-employment checks, which may include:
- Enhanced Disclosure and Barring Service (DBS) check
- Children's Barred List check (where applicable)
- Right to Work checks
- Satisfactory references
- Verification of qualifications and professional registrations (where applicable)
- Occupational Health and medical clearance (where applicable)
- Assessment of suitability to work with children
This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. As this role is eligible for an Enhanced DBS check, applicants are required to declare any cautions and convictions that are not protected under current filtering rules.
If you're ready to bring your skills to a company that values people and places, apply now and start your journey with Vertas.
Facilities Operations & Caretaking Assistant employer: Opus People Solutions
Opus People Solutions is an excellent employer that prioritises the well-being and development of its staff. With a supportive work culture in Barrow-in-Furness, employees enjoy flexible hours, opportunities for overtime, and a commitment to maintaining high hygiene standards in a collaborative kitchen environment. Join us to be part of a team that values your contributions and fosters personal growth.
