Operations and Technical Support Lead Officer (Planning)
Location: Northamptonshire β Hybrid β 1-2 days in the office
Salary: Β£55 per hour
Contract: Full-time, 3 months contract
Are you an experienced leader with a passion for delivering high-quality planning services? North Northamptonshire Council is seeking an Operations Lead Officer to play a pivotal role in supporting the Planning Service and driving operational excellence across our Growth and Regeneration Directorate.
About the Role
As Operations Lead Officer, you will:
- Manage and develop a team responsible for project management, performance monitoring, and administrative support.
- Oversee financial processes including invoicing, budget monitoring, and forecasting.
- Monitor and report on performance indicators and project milestones, ensuring compliance with internal and government standards.
- Lead on data management and reporting to support strategic decision-making.
- Coordinate IT systems for planning, providing training and support to users.
- Handle customer feedback, complaints, and statutory requests (FOI, EIR, SAR) in line with GDPR.
- Support senior managers in delivering service plan objectives and continuous improvement initiatives.
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Contact Detail:
Opus People Solutions Recruiting Team