At a Glance
- Tasks: Respond to calls, resolve issues, and maintain accurate records for the Control Centre.
- Company: Join Rugby Borough Council's dedicated Sheltered Housing Team.
- Benefits: Earn £13.47 per hour with flexible day shifts and potential contract extension.
- Other info: Opportunity to gain valuable experience in a supportive environment.
- Why this job: Make a real difference by providing essential support to the community.
- Qualifications: Full UK driving licence and strong customer service skills required.
The predicted salary is between 13.47 - 13.47 £ per hour.
Pay: £13.47 per hour
Shifts: Day Shifts including some weekends between 6am-6:00pm
Location: Rugby Town Hall CV21 2RR - onsite only
Contract Length: 3 months with review for extension
Opus People Solutions are recruiting on behalf of Rugby Borough Council for enthusiastic and customer service focused Control Centre Operator to join their Sheltered Housing Team to provide a dedicated, sensitive and responsive service to all customers who are connected or approach the Control Centre.
Main duties are to respond to calls connected to the Control Centre and take the appropriate action to resolve them in line with policy and procedure, for example this might be to call an ambulance, book an emergency visit or activate the Emergency Plan should this need arise.
You will be expected to maintain and keep up to date accurate records of all residents, calls, incidents and equipment connected with Control Centre.
This role does require a full UK driving licence to be able to respond to emergencies in person and assist with equipment installation/repair.
The Control Centre Operator also will call out to clients ensuring information is up to date, taking calls from prospective new clients and programming equipment for installation and upgrade.
Control Centre Operator employer: Opus People Solutions
Opus People Solutions is an excellent employer that prioritises the well-being and development of its staff. With a supportive work culture in Barrow-in-Furness, employees enjoy flexible hours, opportunities for overtime, and a commitment to maintaining high hygiene standards in a collaborative kitchen environment. Join us to be part of a team that values your contributions and fosters personal growth.
