At a Glance
- Tasks: Manage daily operations at Bewdley Museum, ensuring a warm welcome for all visitors.
- Company: Join Wyre Forest District Council and be part of a vibrant museum team.
- Benefits: Earn up to £16.17/hour with flexible bank shifts and valuable experience.
- Other info: Dynamic role with opportunities to lead and engage with the public.
- Why this job: Make a difference in the community while gaining hands-on experience in hospitality and customer service.
- Qualifications: NVQ Level 4 in Customer Services and 3 years' experience in tourism or retail.
The predicted salary is between 31500 - 38500 £ per year.
- Museum Assistant & Museum Coordinator
- Position
- Type: Bank Shifts/ Part time
- Hourly
Pay: Assistant shifts £13.88
Coordinator shifts £16.17
Hours: Mon-Sun between 9.45am-4.45pm
Location: Bewdley Museum DY12 2AE
This is a temporary vacancy covering Annual Leave and Sickness.
Role overview: Opus People Solutions are recruiting on behalf of Wyre Forest District Council for a Museum Assistant/ Coordinator to manage day-to-day operations of Bewdley Museum site, shop, tourist information and Jubilee Gardens.
You will supervise and manage the Museum assistants, volunteers, casuals and apprentices to deliver best quality, performance, and compliance in all aspects of Museum Services.
Responsible for financial systems and purchasing for the shop and site.
Marketing and managing Heritage weddings at the museum, liaising with customers, registrars, and ensuring the venue meets the legal requirements of the licence.
- Role Responsibilities
- Key holder, responsible for setting alarms and deactivating
- Oversee evacuating the building in the event of an emergency and be fully trained in the Museums' fire, emergency and health & safety procedures
- Cashing up and placing monies in the safe
- Manage event bookings, viewings and social media
- Prioritise workloads for Museum staff, create rotas and work to objectives and weekly plan
- Monitor and solve customer service problems, interacting daily with customers and public face to face, telephone and email
- Assist in the day-to-day operations of the museum and tourist information centre, providing a warm welcome to all visitors.
- Offer information and support to tourists regarding local attractions, events, and services.
What we're looking for
- NVQ Level 4 in Customer Services or equivalent
- To have a minimum of 3 years' experience within a tourism, retail and/or customer service environment and worked at supervisor/ manager level
- Sound knowledge of customer service principles and experience in dealing with the public.
- Excellent numeracy and literacy skills with a knowledge of computing systems and budget management.
- Level 3 award first aid in work or knowledge of governed legislative requirements and understanding of concise risk assessments for Health & Safety of employee's, visitors, customers, and general public.
- #J-18808-Ljbffr
Hospitality & Catering Museum Assistant Bewdley, Worcestershire Up to £16.17 / hour employer: Opus People Solutions
Opus People Solutions is an excellent employer that prioritises the well-being and development of its staff. With a supportive work culture in Barrow-in-Furness, employees enjoy flexible hours, opportunities for overtime, and a commitment to maintaining high hygiene standards in a collaborative kitchen environment. Join us to be part of a team that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality & Catering Museum Assistant Bewdley, Worcestershire Up to £16.17 / hour
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Opus People Solutions and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality & Catering Museum Assistant Bewdley, Worcestershire Up to £16.17 / hour
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Opus People Solutions that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Opus People Solutions.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Opus People Solutions get a sense of who you are beyond your experience!
How to prepare for a job interview at Opus People Solutions
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Opus People Solutions and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
