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- Tasks: Deliver top-notch customer service and assist with administrative tasks.
- Company: Join a leading recruitment agency in a vibrant team environment.
- Benefits: Earn £13.26 per hour with valuable on-site experience.
- Why this job: Enhance your customer service skills while making a difference for clients.
- Qualifications: Strong customer service background and effective communication skills required.
- Other info: Temporary 6-month role with a chance to shine in a supportive setting.
The predicted salary is between 27600 - 27600 £ per year.
A leading recruitment agency is seeking a Customer Service Assistant to join the Customer Services team at their Wisbech location. The role involves providing a welcoming and efficient customer service while supporting administrative tasks.
Candidates should have:
- a strong customer service background,
- effective communication skills,
- good IT proficiency.
This is a temporary 6-month position with a pay rate of £13.26 per hour, working fully on-site with no hybrid options available.
On-Site Frontline Customer Service Assistant (6-Month) in Wisbech employer: Opus People Solutions Ltd
Contact Detail:
Opus People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Frontline Customer Service Assistant (6-Month) in Wisbech
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to showcase your IT skills during the interview. Be ready to discuss any relevant software or tools you've used in previous roles, as this will demonstrate your proficiency and readiness for the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace On-Site Frontline Customer Service Assistant (6-Month) in Wisbech
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've made customers feel welcome and valued in the past!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clear communication, so avoid fluff and get straight to the point about why you're a great fit for the role.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention the skills and experiences that align with the job description, especially your IT proficiency and administrative support experience.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Opus People Solutions Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to share examples of how you've handled difficult customers or resolved issues in the past. This will show that you understand the importance of providing a welcoming and efficient service.
✨Show Off Your Communication Skills
Effective communication is key for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully communicated with customers or colleagues to demonstrate your skills.
✨Familiarise Yourself with IT Tools
Since good IT proficiency is required, make sure you're comfortable with common software and tools used in customer service. If you know what systems the agency uses, mention your experience with them during the interview to highlight your readiness for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of customers you'll be dealing with, or the administrative tasks involved. This shows your genuine interest in the position and helps you assess if it's the right fit for you.