Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Children's Services team with admin and reception tasks.
- Company: Join Walsall Council and make a difference in your community.
- Benefits: Earn £14.82 per hour with potential for extension after 6 months.
- Why this job: Be the friendly face of the office and help families in need.
- Qualifications: Experience in admin roles and strong communication skills required.
- Other info: Work Monday to Friday in a supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
Rate of Pay: £14.82 per hour PAYE
Location: Onsite Monday - Friday at Essington Lodge, Willenhall, WV12 5EX
Working Hours: 37 hours per week. Monday - Thursday 8:45am to 5.15pm with 1-hour unpaid break. Friday's 8:45am - 4.45pm with 1-hour unpaid break.
Duration: temporary basis, 6 months with potential to extend.
Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Business Support Officer to support Children's Services within the Help and Protection Team on a temporary basis. The role plays a crucial part in supporting the administrative and receptionist tasks of the office. You will be the main point of contact, providing a warm and friendly welcome to the office and reliable support.
Daily Duties:
- Supporting the Team - Monitoring and responding to incoming calls and emails.
- Diary Management - booking rooms, events and meetings via Microsoft Teams or Outlook, with good time management to avoid conflicts of timings.
- Minute Taking - Occasionally providing support by attending and taking minutes of various meetings and covering any sickness or absences of the Minute Takers within the Team.
- Booking Management - Handling the bookings of taxis, hotels, flights and trains.
- Distribution Handling - Recording and distributing bus tickets and food bank vouchers for families who require support.
- Administrative Responsibilities - Maintaining records and filing systems.
- Financial Requests - Purchase Order requests, dealing with invoices and daily monetary transactions to clients and purchasing of resources.
Essential Experience:
- Experience of typing minutes of various meetings and excellent typing skills.
- Strong experience in previous Administration, Business Support, PA or Receptionist roles.
- Knowledge and understanding of MS365 packages, including MS Teams, Outlook and Excel.
- Previous experience in a busy office environment.
- Strong organisational and time management skills.
- Ability to prioritise, meet deadlines and adapt to reprioritise in cases of urgent matters.
- Excellent written and verbal communication skills with a friendly and welcoming manner.
- Ability to work well within a Team, also having strong initiative to work independently.
- Commitment to work onsite Monday - Friday.
- Excellent customer service skills.
This position is office based and not hybrid. If you are a professional and driven individual wanting to support Walsall Council's Children's Services with a passion to help the service achieve outstanding results, apply now.
Business Support Officer in Willenhall employer: Opus People Solutions Ltd
Contact Detail:
Opus People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Willenhall
✨Tip Number 1
Get to know the company! Research Walsall Council and their Children's Services. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the team and the work culture, plus it might just land you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative roles. Think about your past experiences and how they relate to the duties listed in the job description. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Business Support Officer in Willenhall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Officer role. Highlight your relevant experience in administration and customer service, and don’t forget to mention your skills with MS365 packages!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting Walsall Council’s Children’s Services and how your skills make you the perfect fit for the team.
Show Off Your Communication Skills: Since excellent written and verbal communication is key for this role, make sure your application is clear, concise, and free of errors. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Opus People Solutions Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with tasks like diary management, minute taking, and handling financial requests. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires excellent written and verbal communication, prepare to showcase these skills during the interview. Practice answering questions clearly and concisely, and consider bringing examples of how you've effectively communicated in previous roles, especially in busy office environments.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. You might be asked about specific situations where you had to juggle multiple responsibilities. Think of examples that highlight your ability to stay organised and meet deadlines, as this is crucial for the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team and the work environment. This shows your enthusiasm for the position and helps you determine if it's the right fit for you. Ask about their expectations for the role or how they measure success within the team.
