At a Glance
- Tasks: Lead the content strategy and internal communications for a dynamic organisation.
- Company: Join a forward-thinking company with a focus on innovation and engagement.
- Benefits: Competitive salary, hybrid work model, and a comprehensive benefits package.
- Other info: Opportunity to drive impactful communication and engage with senior leadership.
- Why this job: Shape the internal narrative and enhance colleague experience across all channels.
- Qualifications: Proven experience in content strategy and team leadership in complex environments.
The predicted salary is between 130000 - 150000 £ per year.
Salary: £130,000 - £150,000 + competitive benefits package + bonus
Responsible to: Internal Communications Director
Work Pattern: Hybrid (2-3 days a week in the office)
The Head of Content and Channels is a senior member of the Internal Communications leadership team, reporting to the Director of Internal Communications, and is accountable for the organisation's content strategy, channel infrastructure and the central delivery capability for internal communications. Working from the strategic priorities and communication roadmaps developed with Strategic Internal Communications Business Partners, the role owns the forward planning, prioritisation and execution of integrated, audience-led communication across transversal, business unit and Group activity. It sets the editorial direction, standards and governance that ensures demand is translated into clear, consistent and high-quality internal communications. Leading a specialist team, the role brings communication to life across all channels and touchpoints and delivers major colleague engagement moments, creating a connected colleague experience that strengthens alignment, culture and business performance.
Key accountabilities & responsibilities
- Editorial Strategy, Forward Planning & Governance
- Define and own the UK&I content strategy and content planning process for Internal Communications
- Set the forward planning and prioritisation framework that balances company-wide, business unit and Group demand
- Act as the company’s editorial authority, ensuring a consistent narrative, tone of voice and high-quality output across all channels
- Establish clear governance, workflows and quality standards that enable efficient, scalable and well-sequenced delivery
- Strategic Business Partner Integration & Demand Management
- Translate the strategic communication roadmaps developed by the Strategic Internal Communications Business Partners into integrated content and channel plans
- Act as the central point for shaping, scheduling and prioritising demand, ensuring activity is aligned to business objectives and delivers maximum impact
- Provide expert advice on the most effective channels, formats and engagement approaches to achieve business outcomes
- Ensure business unit and functional priorities are appropriately reflected in transversal communications and campaigns
- Company-wide Content, Campaigns & Major Engagement Moments
- Provide the central delivery capability for major business announcements, updates and transversal engagement campaigns
- Lead the communication and colleague experience for large-scale, high-profile meetings and events, using them as flagship moments to reinforce strategy, drive engagement around our priorities and celebrate progress
- Ensure all activity is integrated across all our channels and touchpoints, with clear pre- and post-engagement to maximise impact
- Channel Strategy & Colleague Experience
- Define and own the strategy and roadmap for the internal communications channel infrastructure
- Oversee the ongoing optimisation, performance and governance of all channels and platforms
- Ensure a seamless, joined-up and audience-led colleague experience across digital, face-to-face and leadership communication touchpoints
- Lead the continuous evolution of the internal communications channels to reflect changing colleague needs and business priorities
- Functional Leadership & Team Development
- Lead, coach and develop a high-performing team of Internal Communications Managers, Senior Content and Channel Specialists and a Communications Assistant
- Set clear objectives and align team resources to deliver transversal, business unit and Group priorities through a documented and agreed forward plan
- Build capability in audience-led content creation, campaign delivery, channel management and event-led communication
- Create a positive, inclusive and high-performance culture for the team focused on innovation, continuous improvement and collaboration
- Insight, Measurement & Continuous Improvement
- Define, track and report content, campaign, channel and event performance metrics
- Use audience insight and data to inform editorial planning, channel development and content design
- Contribute to company-wide communication evaluation and reporting
- Continuously improve effectiveness, relevance and the overall colleague communication experience
- Integration Across the Customer, Communications, Brand & Sustainability Function
- Work as part of the wider Customer, Communications, Brand and Sustainability function to align internal content and channels with external, brand and customer activity where appropriate
- Leverage shared assets, content, platforms and specialist expertise to maximise reach, consistency and impact
Specialist skills & experience
- Significant experience leading content strategy and multi-channel internal communications in a complex organisation
- Deep expertise in editorial planning, channel management and audience-led communication
- Proven ability to translate strategic priorities into high-quality, engaging and integrated communication
- Experience leading large-scale, high-profile internal events and engagement campaigns
- Strong people leadership and team development capability
- Experience establishing governance, prioritisation models and scalable delivery processes
- Strong stakeholder management skills and the ability to operate at senior leadership level
- Experience using data and insight to drive continuous improvement
If you are interested in the position please apply and I will contact you to arrange a phone call to discuss the position in detail.
Head of Content & Channels in Slough employer: Opus People Solutions Ltd
As a leading employer in the field of internal communications, we offer a dynamic and inclusive work culture that prioritises innovation and collaboration. Our hybrid work model allows for flexibility while fostering strong team connections, and we are committed to employee growth through continuous development opportunities and a focus on high-performance culture. Join us to be part of a forward-thinking organisation that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Content & Channels in Slough
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Opus People Solutions Ltd and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Opus People Solutions Ltd are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Opus People Solutions Ltd on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Opus People Solutions Ltd. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Head of Content & Channels in Slough
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Opus People Solutions Ltd. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Opus People Solutions Ltd:Show us that you’ve done your homework! In your application, briefly mention what you admire about Opus People Solutions Ltd’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Opus People Solutions Ltd
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Opus People Solutions Ltd will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Opus People Solutions Ltd, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
