At a Glance
- Tasks: Provide high-quality admin support to the EHCP Team and manage workloads effectively.
- Company: Join Shropshire Council, a unitary authority dedicated to serving the community.
- Benefits: Earn £13.47 per hour, enjoy remote work, and gain valuable experience.
- Other info: Temporary role for 6 months with opportunities for personal growth.
- Why this job: Make a real difference in the lives of children with special educational needs.
- Qualifications: Experience in admin roles, IT skills, and strong communication abilities.
The predicted salary is between 27000 - 28000 € per year.
Rate of Pay: £13.47 per hour PAYE
Working hours: 8.45am - 5pm Monday - Thursday, 8.45am - 4pm Friday's. 30-minutes unpaid break.
Hours per week: 37
Location: Remote
Duration: Temporary basis, 6 months.
Number of Positions Available: 3
About the role
The EHCP Team is responsible for delivering the statutory duties relating to special educational needs and/or disability for children and young people aged 0-25 in Shropshire.
We are looking for positive and motivated Business Support Officers to join the Business Support section of the EHCP Team. This role will be providing high-quality administrative support to the EHCP Team and will involve:
- Supporting the team to issue plans and meet statutory timescales in relation to amended EHCPs and annual reviews.
- Liaising with parents, settings and professionals to issue plans and follow up with reminders.
- Deliver high-quality and consistent customer service, addressing their questions, needs, concerns, and feedback in a prompt and courteous manner.
- Ensuring records are kept up to date and accurate.
About you
- Previous experience of administrative work in a busy environment.
- IT literate and confident in using MS365 Applications, including Teams, Outlook and Sharepoint.
- Previous experience in a local authority and experience using Synergy CRM system is advantageous.
- Highly organised with excellent attention to detail.
- Able to work independently and prioritise workload effectively.
- Strong communication and interpersonal skills.
- Confident using IT systems and databases.
- A team player with a flexible and positive approach.
- Experience of working within SEND or a local authority setting is desirable but not essential.
Shropshire Council is a unitary authority which serves the rural county of Shropshire. One of the most important things about working here is the knowledge that you're working to help others and the real sense of achievement and purpose that brings.
SEND Business Support Officer in Shrewsbury employer: Opus People Solutions Ltd
Shropshire Council is an excellent employer, offering a supportive and fulfilling work environment for SEND Business Support Officers. With a focus on helping children and young people with special educational needs, employees experience a strong sense of purpose and achievement in their roles. The council promotes a positive work culture, providing opportunities for professional growth while ensuring a healthy work-life balance through remote working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land SEND Business Support Officer in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to people in the SEND sector or local authority. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative support and SEND. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Show off your skills! Bring examples of how you've managed busy workloads or provided excellent customer service. Real-life stories make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace SEND Business Support Officer in Shrewsbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in administrative roles. We want to see how your skills align with the SEND Business Support Officer position, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting children and young people with special educational needs. We love seeing genuine enthusiasm, so let your personality come through!
Show Off Your IT Skills:Since the role requires confidence in using MS365 applications, make sure to mention any relevant experience you have with Teams, Outlook, or Sharepoint. We’re looking for tech-savvy candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly, so don’t miss out on this opportunity!
How to prepare for a job interview at Opus People Solutions Ltd
✨Know Your Stuff
Make sure you understand the role of a SEND Business Support Officer and the specific duties related to the EHCP Team. Familiarise yourself with the statutory duties for special educational needs and how they impact children and young people. This will show your genuine interest and help you answer questions confidently.
✨Show Off Your Organisational Skills
Since the role requires excellent organisational abilities, prepare examples from your past experiences where you successfully managed a busy workload. Think about times when you prioritised tasks effectively or handled multiple responsibilities at once. Be ready to discuss these during the interview.
✨Brush Up on IT Skills
As the job involves using MS365 applications, make sure you're comfortable with Teams, Outlook, and Sharepoint. If you have experience with Synergy CRM, mention it! You might even want to practice navigating these tools before the interview to demonstrate your confidence.
✨Communicate Clearly
Strong communication skills are key for this role. During the interview, focus on articulating your thoughts clearly and concisely. Practice answering common interview questions out loud, and consider how you can convey your customer service experience in a way that highlights your ability to address concerns and feedback effectively.
