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- Tasks: Lead medical operations and develop healthcare policies for AXA Health.
- Company: AXA Health is a leading healthcare insurance provider focused on excellence.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and wellness services.
- Why this job: Shape the future of healthcare while working in a dynamic, hybrid environment.
- Qualifications: Medical qualification with 10+ years in clinical governance and leadership required.
- Other info: This role involves attending the Tunbridge Wells office 2-3 days a week.
The predicted salary is between 43200 - 72000 £ per year.
Medical Director – Medical Services & Delivery
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Location: Hybrid (Tunbridge Wells office 2-3 days/week)
Salary: Competitive + Bonus + Benefits
Partnered with AXA Health | Exclusively managed by Opus People Solutions
Opus People Solutions is proud to be the exclusive recruitment partner for AXA Health in the search for a visionary Medical Director – Medical Services & Delivery. This is a high-impact, senior leadership opportunity for an experienced clinician with a strong background in healthcare insurance operations.
About the Role
This newly created position sits within AXA Health\’s Commercial team and is responsible for leading internal medical operations. You\’ll oversee the Medical Policy and Medical Underwriting teams, driving performance across medical, healthcare, and operational domains.
You\’ll be instrumental in shaping AXA Health\’s strategic direction, building a team that sets the benchmark for excellence in the UK. This hybrid role requires attendance at AXA\’s Tunbridge Wells office, client sites, or industry events at least two days per week (moving to three days/week by late 2025).
Key Responsibilities
Medical Policy Development: Design and optimise policies for healthcare funding, ensuring regulatory alignment.
Operational Efficiency: Monitor and improve policy effectiveness and customer experience.
Claims Support: Provide expert guidance to claims teams across modalities and technologies.
Annual & Bi-Annual Reviews: Lead reviews of policy terms and guidance to manage indemnity risk and ensure clarity.
Clinical Risk Management: Chair the Clinical Risk Committee and oversee AXA Health\’s Clinical Risk Register.
Stakeholder Engagement: Act as the primary contact for healthcare providers regarding treatment eligibility.
Medical Underwriting Leadership: Ensure underwriting practices are efficient, compliant, and risk-aligned.
Training & Development: Promote continuous improvement through staff training and workshops.Candidate Profile
Medical qualification with substantial clinical experience.
Postgraduate qualification or 3+ years in a similar leadership role.
10+ years of relevant experience, including clinical governance and risk management.
Proven success in leading strategic initiatives in complex environments.
Strong analytical skills and proficiency in healthcare data tools.
Deep understanding of healthcare regulatory and compliance frameworks.
People and resource management expertise.Eligibility: Candidates must be authorised to work in the UK. This role is classified under the Insurance Distribution Directive (IDD) and subject to periodic background screening.
What AXA Offers
Competitive salary (dependent on experience)
Annual company & performance-based bonus
£6,700 cash car allowance
Up to 12% employer pension contributions
Life Assurance (up to 10x salary)
Private health cover
28 days annual leave + Bank Holidays
Option to buy/sell up to 5 days leave
Wellbeing services & AXA employee discountsHow to Apply
To apply, please submit your CV via the Opus People Solutions website. For accessibility support, or a confidential chat contact
Medical Services Director employer: Opus People Solutions Ltd
Contact Detail:
Opus People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Services Director
✨Tip Number 1
Network with professionals in the healthcare insurance sector. Attend industry events or webinars where you can meet people who work at AXA Health or similar organisations. Building these connections can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with AXA Health's current medical policies and any recent changes in healthcare regulations. This knowledge will not only help you understand the role better but also demonstrate your commitment and preparedness during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to provide specific examples of how you've driven performance and improved operational efficiency in previous roles.
✨Tip Number 4
Research the latest trends in clinical risk management and healthcare data tools. Being knowledgeable about these topics will allow you to engage in meaningful discussions during interviews and show that you're up-to-date with industry standards.
We think you need these skills to ace Medical Services Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your medical qualifications and relevant leadership experience. Focus on your achievements in healthcare insurance operations and any strategic initiatives you've led.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your vision for the role. Discuss how your background aligns with AXA Health's goals and how you can contribute to their strategic direction.
Highlight Relevant Experience: In your application, emphasise your clinical governance and risk management experience. Mention specific examples of how you've improved operational efficiency or developed medical policies in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a senior leadership position.
How to prepare for a job interview at Opus People Solutions Ltd
✨Showcase Your Clinical Expertise
As a Medical Services Director, your clinical background is crucial. Be prepared to discuss your medical qualifications and how your experience aligns with the responsibilities of overseeing medical policy and underwriting teams.
✨Demonstrate Leadership Skills
This role requires strong leadership capabilities. Share examples of how you've successfully led teams in complex environments, focusing on strategic initiatives and operational efficiency.
✨Understand Regulatory Frameworks
Familiarise yourself with healthcare regulatory and compliance frameworks relevant to AXA Health. Be ready to discuss how you have navigated these in previous roles and how you would ensure alignment in this position.
✨Engage with Stakeholders
Stakeholder engagement is key in this role. Prepare to talk about your experience in liaising with healthcare providers and how you’ve managed relationships to enhance treatment eligibility and policy effectiveness.