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- Tasks: Lead medical operations and develop healthcare policies for AXA Health.
- Company: AXA Health is a leading healthcare provider focused on innovative insurance solutions.
- Benefits: Enjoy competitive salary, bonuses, private health cover, and generous leave options.
- Why this job: Shape the future of healthcare while working in a dynamic, hybrid environment.
- Qualifications: Medical qualification with 10+ years in clinical governance and leadership required.
- Other info: This role involves attending the Tunbridge Wells office 2-3 days a week.
The predicted salary is between 54000 - 84000 £ per year.
Medical Director – Medical Services & Delivery
Location: Hybrid (Tunbridge Wells office 2–3 days/week)
Salary: Competitive + Bonus + Benefits
Partnered with AXA Health | Exclusively managed by Opus People Solutions
Opus People Solutions is proud to be the exclusive recruitment partner for AXA Health in the search for a visionary Medical Director – Medical Services & Delivery. This is a high-impact, senior leadership opportunity for an experienced clinician with a strong background in healthcare insurance operations.
About the Role
This newly created position sits within AXA Health’s Commercial team and is responsible for leading internal medical operations. You’ll oversee the Medical Policy and Medical Underwriting teams, driving performance across medical, healthcare, and operational domains.
You’ll be instrumental in shaping AXA Health’s strategic direction, building a team that sets the benchmark for excellence in the UK. This hybrid role requires attendance at AXA’s Tunbridge Wells office, client sites, or industry events at least two days per week (moving to three days/week by late 2025).
Key Responsibilities
- Medical Policy Development: Design and optimise policies for healthcare funding, ensuring regulatory alignment.
- Operational Efficiency: Monitor and improve policy effectiveness and customer experience.
- Claims Support: Provide expert guidance to claims teams across modalities and technologies.
- Annual & Bi-Annual Reviews: Lead reviews of policy terms and guidance to manage indemnity risk and ensure clarity.
- Clinical Risk Management: Chair the Clinical Risk Committee and oversee AXA Health’s Clinical Risk Register.
- Stakeholder Engagement: Act as the primary contact for healthcare providers regarding treatment eligibility.
- Medical Underwriting Leadership: Ensure underwriting practices are efficient, compliant, and risk-aligned.
- Training & Development: Promote continuous improvement through staff training and workshops.
Candidate Profile
- Medical qualification with substantial clinical experience.
- Postgraduate qualification or 3+ years in a similar leadership role.
- 10+ years of relevant experience, including clinical governance and risk management.
- Proven success in leading strategic initiatives in complex environments.
- Strong analytical skills and proficiency in healthcare data tools.
- Deep understanding of healthcare regulatory and compliance frameworks.
- People and resource management expertise.
Eligibility: Candidates must be authorised to work in the UK. This role is classified under the Insurance Distribution Directive (IDD) and subject to periodic background screening.
What AXA Offers
- Competitive salary (dependent on experience)
- Annual company & performance-based bonus
- £6,700 cash car allowance
- Up to 12% employer pension contributions
- Life Assurance (up to 10x salary)
- Private health cover
- 28 days annual leave + Bank Holidays
- Option to buy/sell up to 5 days leave
- Wellbeing services & AXA employee discounts
How to Apply
To apply, please submit your CV via the Opus People Solutions website. For accessibility support, or a confidential chat contact Ruksana.Begum@opuspeoplesolutions.co.uk
Medical Director – Medical Services & Delivery employer: Opus People Solutions Ltd
Contact Detail:
Opus People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Director – Medical Services & Delivery
✨Tip Number 1
Network with professionals in the healthcare insurance sector. Attend industry events or webinars where you can meet people who work at AXA Health or similar organisations. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with AXA Health's current medical policies and operational strategies. Understanding their approach will allow you to speak knowledgeably about how you can contribute to their goals during interviews or networking conversations.
✨Tip Number 3
Prepare to discuss your leadership experience in clinical governance and risk management. Be ready to share specific examples of how you've successfully led strategic initiatives in complex environments, as this is crucial for the Medical Director role.
✨Tip Number 4
Stay updated on healthcare regulatory changes and compliance frameworks. Being well-versed in these areas will not only enhance your credibility but also demonstrate your commitment to excellence in medical policy development.
We think you need these skills to ace Medical Director – Medical Services & Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your medical qualifications and relevant leadership experience. Focus on your achievements in clinical governance, risk management, and strategic initiatives that align with the role of Medical Director.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare insurance operations. Discuss how your background and skills make you the ideal candidate for leading AXA Health’s medical operations and driving performance.
Highlight Relevant Experience: In your application, emphasise your experience in medical policy development and operational efficiency. Provide specific examples of how you've improved processes or led teams in complex environments.
Showcase Analytical Skills: Demonstrate your proficiency in healthcare data tools and your analytical skills. Mention any relevant projects or initiatives where you used data to drive decision-making and improve outcomes.
How to prepare for a job interview at Opus People Solutions Ltd
✨Showcase Your Clinical Expertise
As a Medical Director, your clinical background is crucial. Be prepared to discuss your medical qualifications and how your experience aligns with the responsibilities of overseeing medical operations and policy development.
✨Demonstrate Leadership Skills
This role requires strong leadership capabilities. Share examples of how you've successfully led teams in the past, particularly in complex environments, and how you can drive performance across medical and operational domains.
✨Understand Regulatory Frameworks
Familiarise yourself with healthcare regulatory and compliance frameworks relevant to AXA Health. Be ready to discuss how you have navigated these in previous roles and how you would ensure alignment in policy development.
✨Engage with Stakeholders
Stakeholder engagement is key in this position. Prepare to talk about your experience in liaising with healthcare providers and how you would manage relationships to ensure clarity on treatment eligibility and policy effectiveness.