Licensing Officer

Licensing Officer

Full-Time No home office possible
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At a Glance

  • Tasks: As a Licensing Officer, you'll provide expert advice and manage licensing applications.
  • Company: Join Walsall Council, dedicated to serving the community with integrity and efficiency.
  • Benefits: Enjoy a competitive pay rate of £13.63 per hour and a supportive work environment.
  • Why this job: Make a real impact by helping local businesses and ensuring compliance with licensing laws.
  • Qualifications: You need experience in licensing, a Level 2 National Certificate, and strong communication skills.
  • Other info: This is an on-site role at Clean & Green Depot, Brownhills, with 37 hours per week.

Job Title: Licensing Officer Work Mode: On-site Work Location: Clean & Green Depot, 200 Pelsall Road, Brownhills, WS8 7EN Working Hours: 37 hours per week Pay Rate: £13.63 per hour Job Description: Walsall Council is seeking applications for the position of Licensing Officer. Operating under the guidance of the Team Leader in Trading Standards & Licensing and the supervision of the Senior Licensing Officer, you will be responsible for ensuring the efficient operation of the licensing service and maintaining a high level of responsiveness to customer needs. Key Responsibilities: Customer Service: – Provide expert advice and information on licensing matters to the public, local businesses, legal representatives, and council officers. – Address inquiries via telephone, in person, and in writing, adeptly signposting customers to other services when necessary. Renewals and Notifications: – Identify licenses subject to renewal and ensure the timely issuance of accurate reminders and invoices. Administrative Responsibilities: – Undertake predominantly administrative duties, including processing license applications, meticulous data recording, data inputting, and the maintenance of the public register. Validate documents to ensure strict compliance with licensing regulations. Requirements: – Proven experience in handling licensing applications. In-depth familiarity with the Licensing Act 2003, Gambling Act 2005, and Taxi legislation. Qualifications: – Level 2 National Certificate for Licensing Practitioners. – Basic DBS Key Skills: – Strong organisational and administrative aptitude. – Outstanding communication skills, both verbal and written. – Impeccable attention to detail and accuracy in processing applications. – Ability to work efficiently within a team and autonomously

Licensing Officer employer: Opus People Solutions Ltd

Walsall Council is an exceptional employer, offering a supportive work environment at the Clean & Green Depot in Brownhills, where collaboration and community service are at the forefront. With a commitment to employee growth, we provide ongoing training and development opportunities, ensuring that our Licensing Officers can enhance their skills while making a meaningful impact in the community. Join us for a rewarding career where your contributions are valued and recognized.
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Contact Detail:

Opus People Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Licensing Officer

Tip Number 1

Familiarize yourself with the Licensing Act 2003, Gambling Act 2005, and Taxi legislation. Understanding these laws will not only help you in the interview but also demonstrate your commitment to the role.

Tip Number 2

Highlight any previous experience you have in customer service or administrative roles. Be ready to share specific examples of how you've successfully handled inquiries or processed applications in the past.

Tip Number 3

Prepare to discuss your organizational skills and attention to detail. Think of instances where you've managed multiple tasks or ensured accuracy in your work, as these are crucial for a Licensing Officer.

Tip Number 4

Show your enthusiasm for working within a team and your ability to work autonomously. Be ready to explain how you balance collaboration with independent tasks, as this is key for the role.

We think you need these skills to ace Licensing Officer

Customer Service Skills
Licensing Knowledge (Licensing Act 2003, Gambling Act 2005, Taxi legislation)
Administrative Skills
Data Entry and Management
Attention to Detail
Communication Skills (Verbal and Written)
Organisational Skills
Problem-Solving Skills
Teamwork
Ability to Work Independently
Time Management
Document Validation

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Licensing Officer position. Familiarize yourself with the key responsibilities and requirements, especially the Licensing Act 2003 and other relevant legislation.

Tailor Your CV: Customize your CV to highlight your experience in handling licensing applications and your familiarity with relevant laws. Emphasize your organizational skills and attention to detail, as these are crucial for this role.

Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a good fit for the Licensing Officer position. Mention specific examples of your past experiences that relate to customer service and administrative duties.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and professional, reflecting your attention to detail.

How to prepare for a job interview at Opus People Solutions Ltd

Know Your Licensing Legislation

Make sure you have a solid understanding of the Licensing Act 2003, Gambling Act 2005, and Taxi legislation. Be prepared to discuss how these laws impact your work and provide examples of how you've applied this knowledge in previous roles.

Showcase Your Customer Service Skills

Since the role involves providing expert advice to various stakeholders, be ready to share specific examples of how you've successfully handled customer inquiries in the past. Highlight your ability to communicate clearly and effectively, both verbally and in writing.

Demonstrate Your Administrative Expertise

The position requires strong organizational skills and attention to detail. Prepare to discuss your experience with administrative tasks, such as processing applications and maintaining records. Mention any tools or software you are familiar with that can aid in these responsibilities.

Prepare for Teamwork and Autonomy

This role requires the ability to work both independently and as part of a team. Think of examples from your past experiences where you successfully collaborated with others, as well as instances where you took initiative and worked autonomously to achieve results.

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