At a Glance
- Tasks: Support housing income processes and manage customer queries with precision.
- Company: Join Redditch Borough Council, a community-focused organisation.
- Benefits: Competitive hourly rate of £14.13 and hybrid working model.
- Other info: Contracted for three months with potential for growth.
- Why this job: Make a difference in housing services while gaining valuable experience.
- Qualifications: Experience in financial services and strong communication skills.
The predicted salary is between 29300 - 29300 € per year.
Opus People Solutions Ltd is recruiting for a Charges Advisor on behalf of Redditch Borough Council in Redditch, England. The role involves supporting the Housing Income department with service charge processes and requires experience in financial services.
Responsibilities include:
- Managing customer queries
- Supporting rent setting
- Ensuring accurate charges are applied
The position is hybrid, requiring three days on-site, and is contracted for three months at an hourly rate of £14.13.
Housing Income & Charges Advisor (Hybrid: 3 days) employer: Opus People Solutions Ltd
At Opus People Solutions Ltd, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and professional growth. As a Charges Advisor with Redditch Borough Council, you will benefit from a hybrid working model that promotes work-life balance, alongside opportunities for skill development in the financial services sector. Join us in making a meaningful impact within the community while enjoying competitive pay and a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Income & Charges Advisor (Hybrid: 3 days)
✨Tip Number 1
Network like a pro! Reach out to people in the housing and financial services sectors. You never know who might have a lead on that perfect Charges Advisor role.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of service charge processes and customer query management. We want you to shine when discussing your experience!
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your experience in financial services and how it relates to managing accurate charges. Make it clear why you're the best fit for the role.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Housing Income & Charges Advisor (Hybrid: 3 days)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in financial services and any relevant skills that align with the role. We want to see how your background fits with the responsibilities of managing customer queries and supporting rent setting.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the Housing Income department and how you can contribute to accurate charge applications. We love seeing genuine enthusiasm!
Showcase Relevant Experience:When filling out your application, be specific about your previous roles related to service charge processes. We’re looking for examples that demonstrate your ability to handle customer queries effectively and manage financial tasks.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Opus People Solutions Ltd
✨Know Your Numbers
Since this role involves financial services, brush up on your knowledge of service charges and rent setting. Be prepared to discuss how you’ve managed similar processes in the past and any relevant metrics that demonstrate your success.
✨Customer Queries are Key
This position requires managing customer queries, so think of examples where you've successfully resolved issues. Practice articulating these experiences clearly, focusing on your problem-solving skills and how you ensured customer satisfaction.
✨Hybrid Work Mindset
With a hybrid working model, show that you can thrive both in the office and remotely. Discuss your strategies for staying organised and productive in different environments, and be ready to explain how you’ll maintain communication with the team.
✨Research Redditch Borough Council
Familiarise yourself with Redditch Borough Council’s values and recent initiatives. This will not only help you tailor your answers but also demonstrate your genuine interest in the organisation and how you can contribute to their goals.
