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- Tasks: Build strong client relationships and drive growth across existing accounts.
- Company: Join a well-recognised manufacturing group during an exciting growth phase.
- Benefits: Enjoy hybrid working, early finishes on Fridays, and generous pension plans.
- Why this job: Make a real impact by managing key accounts and ensuring client satisfaction.
- Qualifications: Proven account management experience in manufacturing and strong communication skills.
- Other info: Great career progression opportunities and access to 24-hour GP services.
The predicted salary is between 28800 - 48000 £ per year.
Would you like to finish at 2pm on a Friday? Here is a great opportunity to join a well recognised manufacturing group at a time of growth. The role focuses on building strong, long-lasting relationships with clients while driving growth across existing accounts for the business. You’ll take ownership of client enquiries from initial contact through to quotation, ensuring responses are delivered within agreed timescales. A key part of the position involves managing commercial commitments on client contracts and orders, making sure projects are delivered on time, within budget, and with clear communication throughout. You’ll also play an active role in maximising margins across your portfolio by maintaining oversight of commercial performance and identifying opportunities for improvement.
Benefits include:
- Hybrid working (1 day WFH)
- Early finish on a Friday
- Free parking
- Career progression opportunities
- Generous pension
- Access to 24 hour GP service
- And much more.
Main Responsibilities:
- Client Engagement & Communication
- Develop high levels of client satisfaction that encourage repeat business and long-term partnerships.
- Maintain regular contact with clients through calls and email.
- Provide timely, accurate information and solutions to any delivery or quality issues.
- Manage assigned accounts in line with contractual obligations.
- Update client order books and schedules weekly to ensure accurate visibility of demand and progress.
- Attend, minute, and when required, chair client review meetings.
- Create proposals for existing clients, including labour and material estimates.
- Ensure all commercial aspects of accounts are accurately captured within business systems.
- Support sales administration activities as needed.
- Undertake additional reasonable tasks outside normal duties when required.
Skills & Experience Requirements:
- Strong literacy and numeracy, with the ability to write clear, concise, and persuasive proposals and supporting materials.
- Proven account management experience within a manufacturing environment - essential.
- HNC or higher in a relevant engineering discipline (desirable).
- Excellent verbal communication skills across phone, meetings, and presentations.
- Ability to work under pressure and independently.
- Strong interpersonal and presentation skills.
Account Manager in Felixstowe employer: Opus People Solutions Ltd
Contact Detail:
Opus People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Felixstowe
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at companies you're interested in. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly articulate your experience and how it relates to the role. Keep it concise but impactful – you want to leave them wanting to know more about you.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Account Manager role. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get on it!
We think you need these skills to ace Account Manager in Felixstowe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role is all about client engagement, demonstrate your strong verbal and written communication skills in your application. Use clear and concise language to show us you can handle client interactions like a pro!
Highlight Relevant Experience: Don’t forget to mention your previous experience in a manufacturing environment. We’re looking for proven account management skills, so share specific examples of how you've successfully managed accounts and driven growth.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Opus People Solutions Ltd
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can build strong relationships and drive growth for those accounts.
✨Showcase Your Communication Skills
Prepare to discuss specific examples of how you've effectively communicated with clients in the past. Highlight your ability to provide timely and accurate information, as well as how you’ve resolved any delivery or quality issues.
✨Demonstrate Your Account Management Experience
Be ready to talk about your previous account management roles, especially within a manufacturing environment. Share success stories that illustrate your ability to manage contracts, meet deadlines, and maximise margins.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client engagement and account management. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
