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- Tasks: Manage service charges, analyse data, and communicate with leaseholders.
- Company: Join Redditch Borough Council's Housing Property Services team.
- Benefits: Competitive hourly rate, stable contract, and supportive work environment.
- Other info: Office-based role with Monday to Friday working hours.
- Why this job: Make a difference in the community while gaining valuable experience.
- Qualifications: Strong attention to detail and good communication skills required.
The predicted salary is between 30000 - 32000 £ per year.
Hourly rate: 15.31
Location: Greenlands Business Centre Redditch B98 7HD - office based
Contract: 6 months with review for extension
Working hours: Monday-Friday 9 to 5
Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Service Charge Administrator to join the Housing Property Services team.
Responsibilities will include:
- Work with populating Service Charges to leaseholders
- Enter job, finance, code data on a spreadsheet
- Report charges monthly for service charges like fire alarm, repairs, lighting, electricity bills etc
- Investigate leaseholder charge queries involving meeting with leaseholders, analysing job charge data
- Send letters
- Call tenants / leaseholders / contractors / operatives
- Submit recharges and section 20 work apportioned charges
- Tenant / Leasehold consultation
- Monitoring charges and categorisation on our housing management system (CX) and finance system (Techone)
Above not exhaustive but details an idea of tasks at this stage.
Apply now!
Service Charge Administrator in England employer: Opus People Solutions Ltd
Contact Detail:
Opus People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge Administrator in England
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Redditch Borough Council. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of service charges and housing management systems. We want you to feel confident discussing how you’d handle leaseholder queries and data management.
✨Tip Number 3
Show off your spreadsheet skills! Be ready to demonstrate how you can efficiently enter and analyse data. Maybe even bring a sample of your work to impress them during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Service Charge Administrator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Charge Administrator role. Highlight relevant experience, especially in data entry and finance, as well as any customer service skills that will help you in dealing with leaseholder queries.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Housing Property Services team. Mention specific responsibilities from the job description and how your skills align with them.
Showcase Your Attention to Detail: As a Service Charge Administrator, attention to detail is key. In your application, provide examples of how you've successfully managed data or resolved queries in the past. This will show us you can handle the responsibilities of the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Opus People Solutions Ltd
✨Know Your Numbers
As a Service Charge Administrator, you'll be dealing with financial data regularly. Brush up on your spreadsheet skills and be ready to discuss how you've managed or analysed data in the past. Being able to talk confidently about numbers will impress your interviewers.
✨Understand the Role
Make sure you fully understand the responsibilities listed in the job description. Familiarise yourself with terms like 'service charges', 'leaseholders', and 'recharges'. This will help you answer questions more effectively and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as resolving leaseholder queries or managing charge discrepancies. Think of examples from your past experience where you've successfully navigated similar challenges, and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, the tools they use for monitoring charges, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.