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- Tasks: Support the Children's Services team with admin and reception tasks.
- Company: Join Walsall Council and make a difference in your community.
- Benefits: Earn £14.82 per hour with a friendly work environment.
- Why this job: Be the welcoming face of the office and help families in need.
- Qualifications: Experience in admin roles and strong communication skills required.
- Other info: Temporary position with potential for extension, full-time hours.
The predicted salary is between 11 - 17 £ per hour.
Rate of Pay: £14.82 per hour PAYE
Location: Onsite Monday - Friday at Essington Lodge, Willenhall, WV12 5EX
Working Hours: 37 hours per week. Monday - Thursday 8:45am to 5.15pm with 1-hour unpaid break. Friday's 8:45am - 4.45pm with 1-hour unpaid break.
Duration: temporary basis, 6 months with potential to extend.
Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Business Support Officer to support Children's Services within the Help and Protection Team on a temporary basis. The role plays a crucial part in supporting the administrative and receptionist tasks of the office. You will be the main point of contact, providing a warm and friendly welcome to the office and reliable support.
Daily Duties:
- Supporting the Team - Monitoring and responding to incoming calls and emails.
- Diary Management - booking rooms, events and meetings via Microsoft Teams or Outlook, with good time management to avoid conflicts of timings.
- Minute Taking - You may be asked occasionally to provide support by attending and taking minutes of a variety of meetings on a regular basis and to cover any sickness or absences of the Minute Takers within the Team.
- Booking Management - Handling the bookings of taxis, hotels, flights and trains.
- Distribution Handling - Record and distribute bus tickets and food bank vouchers for families who require support.
- Administrative Responsibilities - maintaining records and filing systems.
- Financial Requests - Purchase Order requests, dealing with Invoices and daily monetary transactions to clients and purchasing of resources.
Essential Experience:
- Experience of typing minutes of various meetings and excellent typing skills and ability is beneficial for this role.
- Strong experience in previous Administration, Business Support, PA or Receptionist roles.
- Knowledge and understanding of MS365 packages, including MS Teams, Outlook and Excel.
- Previous experience in a busy office environment.
- Strong organisational and time management skills.
- Strong ability to prioritise, meet deadlines and adaptable to reprioritise in cases of urgent matters.
- Excellent written and verbal communication skills with a friendly and welcoming manner.
- Ability to work well within a Team, also having strong initiative to work independently.
- Commitment to work onsite Monday - Friday.
- Excellent customer service skills.
This position is office based and not hybrid.
If you are a professional and driven individual wanting to support Walsall Council's Children's Services with a passion to support the service in achieving outstanding results, apply now!
Business Support Officer in England employer: Opus People Solutions Ltd
Contact Detail:
Opus People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in England
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Support Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Walsall Council and their Children's Services. Understand their mission and values so you can show how you fit right in. Practice common interview questions and think about how your skills match the job description.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Business Support Officer gig. Plus, applying directly can sometimes give you an edge over other candidates. So, get on it!
We think you need these skills to ace Business Support Officer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Officer role. Highlight your relevant experience in administration and customer service, and don’t forget to mention your skills with MS365 packages!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting Walsall Council's Children’s Services and how your skills make you the perfect fit for the team.
Show Off Your Communication Skills: Since excellent written and verbal communication is key for this role, make sure your application is clear, concise, and free of errors. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets noticed by the right people at StudySmarter!
How to prepare for a job interview at Opus People Solutions Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with tasks like diary management, minute taking, and handling bookings. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare to demonstrate your verbal and written skills during the interview. You might be asked to explain how you would handle incoming calls or emails, so think of examples from your past experience where you provided great customer service.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your organisational and time management skills. For instance, you might be asked how you would prioritise tasks if multiple urgent requests come in at once. Have a few examples ready that showcase your ability to stay calm under pressure and manage your time effectively.
✨Dress the Part and Be Welcoming
As the first point of contact in the office, your appearance and attitude matter. Dress smartly and maintain a friendly demeanour throughout the interview. A warm smile and positive energy can go a long way in making a great first impression!
