At a Glance
- Tasks: Provide top-notch customer service and admin support for local council operations.
- Company: Join Wyre Forest District Council and make a difference in your community.
- Benefits: Earn £15 per hour with potential for contract extension.
- Other info: Temporary role with opportunities for growth and development.
- Why this job: Gain valuable experience while helping your community thrive.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 30000 £ per year.
Opus People Solutions Ltd is recruiting for a Business Support Officer on behalf of Wyre Forest District Council. This role, based in Kidderminster, involves providing customer service and administrative support across operational services.
The ideal candidate will handle customer inquiries through various communication methods and promote the council's commercial services.
This temporary position offers an hourly rate of £15 for a contracted period of 3 months, with potential for extension.
Customer Service & Admin Officer — Local Council Operations employer: Opus People Solutions Ltd
Wyre Forest District Council is an excellent employer, offering a supportive work culture that values community engagement and employee development. With opportunities for growth within local government operations, employees benefit from a collaborative environment where their contributions directly impact the community. Located in Kidderminster, this role provides a chance to make a meaningful difference while enjoying competitive pay and the potential for contract extension.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Admin Officer — Local Council Operations
✨Tip Number 1
Make sure to research Wyre Forest District Council and their services. Knowing the ins and outs of what they offer will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think about common inquiries you might face and how you'd handle them. Role-playing with a friend can help you feel more confident when it comes to real-life scenarios.
✨Tip Number 3
Network with current or former employees of the council. They can provide insider tips on the application process and what it's like to work there, which can give you an edge over other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like this one, so take advantage of our platform to streamline your job search.
We think you need these skills to ace Customer Service & Admin Officer — Local Council Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service & Admin Officer role. We love seeing enthusiasm and a genuine interest in the council's services.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves handling customer inquiries!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Opus People Solutions Ltd
✨Know the Council's Services
Before your interview, take some time to research Wyre Forest District Council and its services. Understanding their commercial offerings will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Customer Scenarios
Since this role involves handling customer inquiries, think of common scenarios you might face. Practise how you would respond to different types of customer interactions, whether they’re complaints or requests for information. This will demonstrate your problem-solving skills during the interview.
✨Showcase Your Admin Skills
Be prepared to discuss your administrative experience. Bring examples of how you've successfully managed tasks like scheduling, data entry, or using software tools. Highlighting these skills will reassure the interviewers that you can handle the operational side of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the council is currently facing, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
