Client Operations Manager

Client Operations Manager

Glasgow Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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Opus People Solutions Ltd

At a Glance

  • Tasks: Lead recruitment operations and drive innovative strategies for client success.
  • Company: Join a leading Managed Service Provider focused on innovation and quality.
  • Benefits: Competitive salary, benefits package, and opportunities for professional growth.
  • Other info: Dynamic role with travel opportunities and a commitment to diversity.
  • Why this job: Make a real impact in recruitment while working with diverse clients.
  • Qualifications: 3+ years in recruitment with strong leadership and management skills.

The predicted salary is between 36000 - 60000 £ per year.

About the Company

Opus People Solutions are a leading Managed Service Provision, delivering a people led approach to recruitment, priding ourselves on innovation, quality, and customer satisfaction. We are expanding on our specialist recruitment services and are looking to expand our team in the East of England.

About the Role

We have an exciting opportunity available as a Recruitment Operations Manager within our East Anglia Region. In this role the successful individual will be responsible for the delivery of the Opus model to its MSP clients, ensuring that contract deliverables are met, driving our direct source model, with innovative ideas to develop this strategy, along with proactively driving cost savings across the multiple accounts.

Responsibilities

  • Oversee clients within our Suffolk & Essex Locations within Blue & White Collar Industries
  • Ensure contract deliverables are met.
  • Drive the direct source model with innovative ideas.
  • Proactively drive cost savings across multiple accounts.
  • Travel between client sites as required.
  • Deliver complex information clearly and consistently.

Qualifications

At least 3 years recruitment experience in-house/account managing or agency recruitment role.

Required Skills

  • Highly motivated with a demonstrable passion for recruitment & people.
  • Excellent leadership & team management skills, driven by process improvement.
  • Work effectively & independently under pressure prioritising a varied workload depending on business requirements and needs.
  • To be in our Ipswich Office 2/3 days per week and able to travel when required between client sites.
  • A driving licence and access to a vehicle is essential, with Ipswich being a commutable distance.

Preferred Skills

  • Experience in managing recruitment strategies, including workforce planning and service delivery.
  • Ability to work in a fast-paced environment.

Pay range and compensation package

Competitive salary and benefits package.

Equal Opportunity Statement

Opus People Solutions is committed to diversity and inclusivity in the workplace.

Client Operations Manager employer: Opus People Solutions Ltd

Opus People Solutions is an exceptional employer, offering a dynamic work culture that prioritises innovation and quality in recruitment. With a strong focus on employee growth, team members benefit from collaborative environments and opportunities to drive impactful strategies within the East Anglia region. The competitive salary and benefits package, combined with a commitment to diversity and inclusivity, make this a rewarding place for those looking to advance their careers in recruitment.
Opus People Solutions Ltd

Contact Detail:

Opus People Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Operations Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the recruitment industry, especially those who work with Managed Service Providers. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Show off your skills! Prepare a portfolio or a presentation that highlights your achievements in recruitment and operations management. This will help you stand out during interviews and showcase your innovative ideas.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your delivery of complex information. This will boost your confidence and ensure you communicate clearly during the real deal.

✨Tip Number 4

Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who can drive our direct source model and bring fresh ideas to the table. Your next big opportunity could be just a click away!

We think you need these skills to ace Client Operations Manager

Recruitment Experience
Account Management
Leadership Skills
Team Management
Process Improvement
Workforce Planning
Service Delivery
Cost Savings Initiatives
Communication Skills
Ability to Work Under Pressure
Innovative Thinking
Client Relationship Management
Driving Licence
Flexibility to Travel

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Client Operations Manager role. Highlight your relevant experience in recruitment and any innovative strategies you've implemented in the past. We want to see how you can bring your unique flair to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about recruitment and how your skills align with our values at Opus People Solutions. Keep it engaging and personal – we love a good story!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've driven cost savings or improved processes in previous roles. We’re all about innovation and results!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!

How to prepare for a job interview at Opus People Solutions Ltd

✨Know the Company Inside Out

Before your interview, make sure you research Opus People Solutions thoroughly. Understand their values, mission, and the specifics of their recruitment model. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Showcase Your Recruitment Passion

As a Client Operations Manager, your passion for recruitment is key. Prepare examples from your past experiences that highlight your motivation and success in recruitment. Be ready to discuss how you've driven innovative strategies or improved processes in previous roles.

✨Demonstrate Leadership Skills

Since this role involves overseeing clients and managing teams, be prepared to discuss your leadership style. Share specific instances where you've led a team or project successfully, focusing on how you motivated others and achieved results under pressure.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to drive cost savings. Think of situations where you've had to make tough decisions or implement changes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.

Client Operations Manager
Opus People Solutions Ltd
Location: Glasgow
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