Business Support Officer - Minute Taker
Business Support Officer - Minute Taker

Business Support Officer - Minute Taker

Full-Time 16 £ / hour No home office possible
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At a Glance

  • Tasks: Record and transcribe meeting minutes for Walsall Children's Services.
  • Company: Join Opus People Solutions, supporting Walsall Council in community-focused roles.
  • Benefits: Earn £15.58 per hour with potential pay increases; work Monday to Friday.
  • Why this job: Make a real impact in the lives of vulnerable children and young people.
  • Qualifications: Experience with vulnerable youth and fast-paced office environments is essential.
  • Other info: Temporary role for 3 months, perfect for gaining valuable experience.

Business Support Officer – Minute Taker

Rate of Pay: 16.08 per hour PAYE

Location: Hybrid basis, days are scheduled according to meeting schedule. Onsite office will be Central and South Locatility Family Hub, Birchills, WS2 8NG.

Working Hours: 37 hours per week. Monday – Thursday 8:45am to 5.15pm with 1-hour unpaid break. Friday\’s 8:45am – 4.45pm with 1 hour unpaid break.

Duration: temporary basis, 6 months with potential to extend.

Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Business Support Officer – Minute Taker to support Children\’s Service\’s on a temporary basis.

Daily Duties:

  • Minute Taking – Provide support by attending and taking minutes of a variety of meetings on a regular basis and to cover any sickness or absences of the Minute Takers within the Team. Training and shadowing will be provided.
  • Supporting the Team – Monitoring and responding to incoming calls and emails.
  • Diary Management – booking rooms, events and meetings via Microsoft Teams or Outlook, with good time management to avoid conflictions of timings.
  • Administrative Responsibilities – maintaining records and filing systems.

Essential Experience:

  • Experience of typing minutes of various meetings and excellent typing skills and ability is essential for this role.
  • Ability to meet expected turn around deadlines for the Meeting Minutes to be documented, shared with relevant authorities and departments and saved to database.
  • Strong experience in previous Administration, Business Support, PA or Receptionist roles.
  • Knowledge and understanding of MS365 packages, including MS Teams, Outlook and Excel.
  • Previous experience in a busy office environment.
  • Strong organisational and time management skills.
  • Strong ability to prioritise, meet deadlines and adaptable to reprioritise in cases of urgent matters.
  • Excellent written and verbal communication skills with a friendly and welcoming manner.
  • Ability to work well within a Team, also having strong initiative to work independently.
  • Commitment to work onsite Monday – Friday.
  • Excellent customer service skills.

If you are a professional and driven individual wanting to support Walsall Council\’s Children\’s Services with a passion to support to the service in achieving outstanding results, apply now!

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Contact Detail:

Opus People Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Officer - Minute Taker

✨Tip Number 1

Familiarise yourself with the specific needs of Walsall Council's Children's Services. Understanding their mission and the challenges they face will help you demonstrate your commitment and suitability for the role during any discussions.

✨Tip Number 2

Practice your minute-taking skills in various scenarios. Being able to quickly and accurately transcribe meetings is crucial, so consider volunteering for similar roles or attending workshops to sharpen your abilities.

✨Tip Number 3

Network with professionals in the field of social services or local government. Engaging with others who have experience in similar roles can provide valuable insights and potentially lead to recommendations.

✨Tip Number 4

Showcase your organisational skills by preparing a mock schedule or document management system. This will not only demonstrate your capabilities but also give you a practical example to discuss during interviews.

We think you need these skills to ace Business Support Officer - Minute Taker

Minute Taking
Touch Typing
Attention to Detail
Excellent Communication Skills
Interpersonal Skills
Time Management
Organisational Skills
Ability to Meet Deadlines
Transcription Skills
Experience with Vulnerable Children and Young People
Proficiency in Microsoft Office Suite
Document Management
Email Management
Appointment Scheduling

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in minute taking and working with vulnerable children. Use specific examples to demonstrate your skills in a fast-paced office environment.

Craft a Strong Cover Letter: Write a cover letter that explains why you are passionate about this role. Mention your attention to detail, time management skills, and any previous experience that aligns with the responsibilities outlined in the job description.

Highlight Relevant Skills: In your application, emphasise your touch typing abilities and your experience in transcribing minutes. Make it clear how these skills will help you meet the 72-hour turnaround requirement for processing minutes.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as accuracy is crucial for this role. A polished application reflects your attention to detail.

How to prepare for a job interview at Opus People Solutions Ltd

✨Showcase Your Minute-Taking Skills

Be prepared to discuss your experience in taking minutes during meetings. Highlight specific examples where you accurately transcribed discussions and ensured that the final documents were clear and concise.

✨Demonstrate Your Attention to Detail

Since accuracy is crucial for this role, be ready to provide examples of how you've maintained high standards in your previous work. Mention any tools or methods you use to ensure precision in your documentation.

✨Familiarise Yourself with Relevant Systems

Research the Mosaic system mentioned in the job description. If you have experience with similar systems, be sure to mention it. Showing that you're proactive about learning new software can set you apart.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle sensitive information and work under pressure. Think of scenarios where you've had to meet tight deadlines or manage multiple tasks simultaneously, and be ready to discuss them.

Business Support Officer - Minute Taker
Opus People Solutions Ltd

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