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- Tasks: Support the Children's Services team with admin and reception tasks.
- Company: Join Walsall Council and make a difference in your community.
- Benefits: Competitive pay, full-time hours, and a supportive work environment.
- Why this job: Be the friendly face of the office and help families in need.
- Qualifications: Experience in admin roles and strong communication skills required.
- Other info: Temporary position with potential for extension and great team culture.
The predicted salary is between 11 - 17 £ per hour.
Rate of Pay: £14.82 per hour
Location: Onsite Monday - Friday at Essington Lodge, Willenhall, WV12 5EX
Working Hours: 37 hours per week. Monday - Thursday 8:45am to 5:15pm with 1-hour unpaid break. Friday 8:45am - 4:45pm with 1-hour unpaid break.
Duration: Temporary basis, 6 months with potential to extend.
Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Business Support Officer to support Children’s Services within the Help and Protection Team on a temporary basis.
The role plays a crucial part in supporting the administrative and receptionist tasks of the office. You will be the main point of contact, providing a warm and friendly welcome to the office and reliable support.
Daily Duties:
- Supporting the Team - Monitoring and responding to incoming calls and emails.
- Diary Management - Booking rooms, events and meetings via Microsoft Teams or Outlook, with good time management to avoid conflicts of timings.
- Minute Taking - Occasionally providing support by attending and taking minutes of various meetings and covering any sickness or absences of the Minute Takers within the Team.
- Booking Management - Handling the bookings of taxis, hotels, flights and trains.
- Distribution Handling - Recording and distributing bus tickets and food bank vouchers for families who require support.
- Administrative Responsibilities - Maintaining records and filing systems.
- Financial Requests - Purchase Order requests, dealing with invoices and daily monetary transactions to clients and purchasing of resources.
Essential Experience:
- Experience of typing minutes of various meetings and excellent typing skills.
- Strong experience in previous Administration, Business Support, PA or Receptionist roles.
- Knowledge and understanding of MS365 packages, including MS Teams, Outlook and Excel.
- Previous experience in a busy office environment.
- Strong organisational and time management skills.
- Ability to prioritise, meet deadlines and adapt to reprioritise in cases of urgent matters.
- Excellent written and verbal communication skills with a friendly and welcoming manner.
- Ability to work well within a Team, also having strong initiative to work independently.
- Commitment to work onsite Monday - Friday.
- Excellent customer service skills.
This position is office based and not hybrid. If you are a professional and driven individual wanting to support Walsall Council's Children’s Services with a passion to support the service in achieving outstanding results, apply now!
Business Support Officer employer: Opus People Solutions Ltd
Contact Detail:
Opus People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Support Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Walsall Council and their Children's Services. Understand their mission and values so you can show how you fit right in. Practice common interview questions and think about how your skills match the job description.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Business Support Officer gig. Plus, applying directly can sometimes give you an edge over other candidates. So, get clicking!
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration and business support. We want to see how your skills match the job description, so don’t be shy about showcasing your previous roles and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting Walsall Council’s Children’s Services. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: Since excellent written and verbal communication is key for this role, make sure your application is clear and well-structured. We appreciate good grammar and spelling, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we admire!
How to prepare for a job interview at Opus People Solutions Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with tasks like diary management, minute taking, and handling financial requests. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve managed calls, emails, or even dealt with difficult situations. Practising these scenarios can help you articulate your experience during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. You might be asked about specific tools or methods you use to stay organised. Consider sharing a story where your organisational skills made a difference in a busy office environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you determine if the job is the right fit for you.
