Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage daily operations of Bewdley Museum, including staff supervision and customer service.
- Company: Join Wyre Forest District Council and be part of a vibrant museum team.
- Benefits: Competitive hourly rate, flexible working hours, and potential for contract extension.
- Other info: Opportunity to grow your career in a dynamic and engaging setting.
- Why this job: Make a difference in the community while working in a creative and historical environment.
- Qualifications: Experience in customer service and management, with strong communication skills.
Hourly rate: £16.17
Location: Bewdley Museum DY12 2AE
Working hours: 4 days per week with alternate weekends - 6.25h 9.45am - 4.30pm or 10am - 4.45pm
Contract: 3 months with review for extension, starting as soon as possible
Role overview: Opus People Solutions are recruiting on behalf of Wyre Forest District Council for a Museum Coordinator to manage the day-to-day operations of Bewdley Museum site, shop, tourist information and Jubilee Gardens. You will supervise and manage the Museum assistants, volunteers, casuals and apprentices to deliver best quality, performance and compliance in all aspects of Museum Services. Responsible for financial systems and purchasing for the shop and site. Marketing and managing Heritage weddings at the museum, liaising with customers, registrars, and ensuring the venue meets the legal requirements of the licence.
Role Responsibilities:
- Key holder, responsible for setting alarms and deactivating
- Oversee evacuating the building in the event of an emergency and be fully trained in the Museums' fire, emergency and health & safety procedures
- Cashing up and placing monies in the safe
- Manage event bookings, viewings and social media
- Prioritise workloads for Museum staff, create rotas and work to objectives and weekly plan
- Monitor and solve customer service problems, interacting daily with customers and public face to face, telephone and email
- Purchasing and analysing sale trends
What we're looking for:
- NVQ Level 4 in Customer Services or equivalent
- To have a minimum of 3 years' experience within a tourism, retail and/or customer service environment and worked at supervisor/manager level
- Sound knowledge of customer service principles and experience in dealing with the public
- Implementation of goals/guidance to generate revenue and customer retention to grow the business
- Excellent numeracy and literacy skills with a knowledge of computing systems and budget management
- Level 3 award first aid in work or knowledge of governed legislative requirements and understanding of concise risk assessments for Health & Safety of employees, visitors, customers, and general public.
Apply now
Museum Coordinator in Bewdley employer: Opus People Solutions Ltd
Contact Detail:
Opus People Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Museum Coordinator in Bewdley
✨Tip Number 1
Network like a pro! Reach out to people in the museum and tourism sectors. Attend local events or workshops, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for museums and customer service shine through. Share stories that highlight your experience and how you’ve tackled challenges in previous roles.
✨Tip Number 3
Be proactive! If you see a role that fits you, apply through our website ASAP. Don’t wait for the perfect moment; sometimes, just putting yourself out there can lead to amazing opportunities.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Museum Coordinator in Bewdley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Museum Coordinator role. Highlight your relevant experience in customer service and management, and show us how you can bring value to Bewdley Museum.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with the job description. We want to see your understanding of financial systems, event management, and customer service principles in action!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Opus People Solutions Ltd
✨Know Your Museum Inside Out
Before the interview, make sure you research Bewdley Museum thoroughly. Familiarise yourself with its history, current exhibitions, and any upcoming events. This will not only show your genuine interest but also help you answer questions about how you can contribute to the museum's operations.
✨Showcase Your Leadership Skills
As a Museum Coordinator, you'll be managing staff and volunteers. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to prioritise workloads and create effective rotas, as these are key responsibilities in the role.
✨Demonstrate Customer Service Expertise
Given the emphasis on customer service in this role, be ready to discuss specific instances where you've excelled in this area. Think of times when you turned a negative customer experience into a positive one, and how you can apply those skills to enhance visitor satisfaction at the museum.
✨Prepare for Financial Questions
Since you'll be responsible for financial systems and purchasing, brush up on your budgeting and cash management skills. Be prepared to discuss how you've managed finances in previous roles, and think about how you would approach analysing sales trends to drive revenue at the museum.