Administrator - Welfare Assistance
Administrator - Welfare Assistance

Administrator - Welfare Assistance

Full-Time 19400 - 27400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support those in need by managing welfare assistance applications and ensuring accuracy.
  • Company: Join Suffolk County Council, dedicated to improving community health and welfare.
  • Benefits: Enjoy a hybrid work model with two days in the office and a competitive salary.
  • Why this job: Make a real difference in people's lives while working in a supportive team environment.
  • Qualifications: No specific experience required; passion for helping others is key.
  • Other info: Enhanced DBS check needed; fixed-term contract until April 2026.

The predicted salary is between 19400 - 27400 £ per year.

Location: Ipswich

Salary: £24,404 per annum

Contract: Fixed Term until April 2026

Working Pattern: Hybrid - 2 days per week in the office

If you're ready to make a real difference then, this is the role for you!

Opus People Solutions are seeking a passionate and self-motivated Administrator to join the Public Health and Communities team at Suffolk County Council. This is a key role focusing on the Local Welfare Assistance Scheme (LWAS) to support those facing financial hardship in Suffolk.

Your Role and Responsibilities

  • Support: Be the helping hand for those in need, ensuring they access the funding they deserve.
  • Review: Dive into applications using our Case Management System, GOSS, and ensure everything is in order.
  • Verify: Scrutinize supporting evidence to ensure accuracy and completeness.
  • Communicate: Engage with the public and partner organisations to gather essential information.
  • Adapt: Thrive in our dynamic, ever-evolving environment.
  • Collaborate: Bring your positive attitude and teamwork skills to our close-knit group.
  • Manage Time: Keep everything on track by prioritising tasks and meeting deadlines.

Experience with vulnerable people and handling confidential information is a plus, but not a must. An enhanced DBS check is required.

Why Apply? If you're driven by the desire to help others and believe you can excel in this role, we want to hear from you.

Administrator - Welfare Assistance employer: Opus People Solutions Ltd

At Opus People Solutions, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values the contributions of every team member. Located in Ipswich, our hybrid working model allows for flexibility while fostering collaboration within our dedicated Public Health and Communities team. With a focus on employee growth and development, we provide opportunities to make a meaningful impact in the community through the Local Welfare Assistance Scheme, ensuring that you can thrive both personally and professionally.
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Contact Detail:

Opus People Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administrator - Welfare Assistance

✨Tip Number 1

Familiarise yourself with the Local Welfare Assistance Scheme (LWAS) and its objectives. Understanding the scheme will help you demonstrate your passion for supporting those in financial hardship during any discussions or interviews.

✨Tip Number 2

Brush up on your communication skills, as engaging with the public and partner organisations is a key part of this role. Practising how to convey information clearly and empathetically can set you apart from other candidates.

✨Tip Number 3

Get comfortable with case management systems, particularly GOSS, if you can. Even if you haven't used it before, showing a willingness to learn and adapt to new technologies can impress potential employers.

✨Tip Number 4

Highlight any experience you have working with vulnerable populations or handling sensitive information. Even if it's not a requirement, demonstrating your understanding of confidentiality and empathy can strengthen your application.

We think you need these skills to ace Administrator - Welfare Assistance

Strong Communication Skills
Attention to Detail
Time Management
Empathy and Compassion
Teamwork and Collaboration
Problem-Solving Skills
Experience with Case Management Systems
Ability to Handle Confidential Information
Adaptability to Change
Organisational Skills
Customer Service Orientation
Data Entry Accuracy
Understanding of Welfare Assistance Schemes

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Administrator - Welfare Assistance position. Highlight key skills such as communication, attention to detail, and teamwork in your application.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous work with vulnerable individuals or in administrative positions, and ensure your achievements are clearly outlined.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your motivation to work in public health. Use specific examples from your past experiences to demonstrate how you can contribute to the Local Welfare Assistance Scheme.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Opus People Solutions Ltd

✨Show Your Passion for Helping Others

Make sure to express your genuine desire to support those facing financial hardship. Share any relevant experiences where you've made a difference in someone's life, as this will resonate well with the interviewers.

✨Familiarise Yourself with the Local Welfare Assistance Scheme

Before the interview, take some time to research the Local Welfare Assistance Scheme and its objectives. Being knowledgeable about the programme will demonstrate your commitment and preparedness for the role.

✨Highlight Your Attention to Detail

Since the role involves reviewing applications and verifying supporting evidence, be ready to discuss how you ensure accuracy in your work. Provide examples of how you've successfully managed similar tasks in the past.

✨Emphasise Your Communication Skills

As you'll be engaging with the public and partner organisations, it's crucial to showcase your communication abilities. Prepare to discuss how you handle difficult conversations and gather essential information effectively.

Administrator - Welfare Assistance
Opus People Solutions Ltd
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