At a Glance
- Tasks: Lead the Audit Support team, ensuring smooth operations and high-quality service delivery.
- Company: Join Opus, a certified Great Place to Work with a culture of trust and belonging.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on employee development and collaboration.
- Why this job: Make a real impact by improving processes and leading a passionate team.
- Qualifications: 5+ years of managerial experience and strong organisational skills required.
The predicted salary is between 44595 - 54505 £ per year.
At Opus, we grow together.
Our team of bold thinkers and passionate doers is united by a shared mission to tackle meaningful challenges.
Our culture of trust and belonging has earned us the Great Place to Work certification in four countries, based entirely on team feedback.
It reflects our commitment to fairness, pride credibility and camaraderie, and reinforces what we believe: when people feel valued, they do their best work.
About the Role
The Audit Support Manager leads the day-to-day operations of the Audit Support team, ensuring effective workload management, timely service delivery, and high-quality responses.
This role provides team leadership, coaching, and escalation support while identifying opportunities to improve processes, efficiency, and overall service.
Key Responsibilities
- Team Oversight & Work Allocation
- Monitor daily audit query allocation and review timelines to ensure being met, assessing workload and queues to identify issues where applicable.
- Work with the team to resolve any issues that arise. Proactively communicate issues to the SVP.
- Work with the team to assign new queries, distributing allocations fairly across the team.
- Review responses to complex queries.
- Respond to requests via email, Mosaic, phone, or Teams within SLA.
- Provide concise, transparent weekly reporting to demonstrate progress towards key goals and defined internal service level agreements.
- People Management & Development
- Conduct daily check-ins and weekly 1:1s with direct reports for coaching and feedback.
- Work with HR on employee issues and development plans.
- Monitor overtime and time sheets to assess accuracy of time posted, appropriateness of time spent, and initial consideration of adequacy of staffing levels.
- Act as the second escalation point for issues raised within the team.
- Escalate complex issues to the SVP where you are unable to resolve.
- Identify recurring issues and work with the SVP to propose solutions.
- Improvements
- Analyze and assess current processes, recommend and deploy efficiencies and improvements.
- Key Qualifications & Competencies
- Minimum of 5 years managerial experience.
Experience over more than one operational discipline (e. g. financial reporting, fund accounting, investor relations, portfolio accounting) is considered a strong asset.
- Strong proven knowledge of full financial statement lifecycle.
- Excellent organizational skills.
- Ability to work under pressure and manage a heavy workload during peak periods.
- Proven experience managing teams across multiple locations.
- What to Expect
We are committed to setting our colleagues up for success from day one.
During your initial months, you may participate in more frequent in-office training designed to build your knowledge, confidence, and connections.
As you become established in your role, you will transition to our hybrid working model, currently consisting of 3 days per week in the office, offering both flexibility and continued collaboration.
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Audit Support Manager in Glasgow employer: Opus Fund Services
At Opus, we pride ourselves on fostering a culture of trust and belonging, making us an exceptional employer for those in the Investor Relations field. Our commitment to employee growth is evident through our focus on mentoring junior staff and encouraging process improvements, all while maintaining a collaborative environment that has earned us Great Place to Work certification across multiple countries. Located in a vibrant area, we offer a dynamic workplace where your contributions are valued, ensuring you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Audit Support Manager in Glasgow
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Opus Fund Services. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Opus Fund Services.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Opus Fund Services. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Audit Support Manager in Glasgow
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Opus Fund Services and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Opus Fund Services how you can be a team player!
How to prepare for a job interview at Opus Fund Services
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Opus Fund Services.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Opus Fund Services's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
