At a Glance
- Tasks: Lead IT transitions, create onboarding plans, and support project delivery.
- Company: Opus, the UK's largest independent Managed Service Provider, recognised for its outstanding workplace culture.
- Benefits: Competitive salary, professional growth opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for creativity and career advancement.
- Why this job: Join a world-class team and make a real impact in customer IT transitions.
- Qualifications: Experience in IT transitions and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Provider, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Project Engineering team.
The IT Service Transition Engineer role will be the technical lead, working side-by-side with the PMO and Support teams in the delivery of customer IT transitions (onboarding / offboarding). Additionally, you will be responsible for:
- Creating detailed onboarding and offboarding plans, contributing in project meetings (including onsite visits where required), auditing and documenting customers' IT estates and delivering new products purchased from Opus.
- Throughout customers' transitions; identify risks, facilitate migrations to / from our applications, ensuring any issues raised are logged and resolved quickly.
- Supporting pre-sales discovery to set realistic expectations before transitions begin.
- Identifying up-sell opportunities and raising to the account manager as appropriate.
- Handing-over customer IT estate information to the Support Team.
- Daily time entries / Project admin.
- Installation and configuration of both hardware and software applications at the customer premises and remotely where applicable.
- Remote programming for additional works.
IT Service Transition Engineer in Surrey employer: Opus Business Systems /T.A.Opus Telecom
At Opus, we pride ourselves on fostering a vibrant work culture that prioritises professional development and innovation. As the UK's largest independent Managed Service Provider, we offer our IT Service Transition Engineers not only competitive benefits but also a collaborative environment where creativity is encouraged, and career growth is supported through continuous learning opportunities. Join us in a role that promises meaningful contributions to customer transitions while being part of a team recognised as 'World class' by the Best Companies awards.
Contact Details:
Opus Business Systems /T.A.Opus Telecom Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Service Transition Engineer in Surrey
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to IT transitions. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website that highlights your projects and achievements in IT service transitions. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Service Transition Engineer in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Service Transition Engineer role. Highlight relevant experience and skills that match the job description, like your ability to create onboarding plans and manage customer transitions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with project meetings and risk management.
Showcase Your Technical Skills:Since this role involves installation and configuration of hardware and software, make sure to showcase your technical skills in your application. Mention any specific tools or technologies you’ve worked with that are relevant to the position.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Opus Business Systems /T.A.Opus Telecom
✨Know Your Tech Inside Out
As an IT Service Transition Engineer, you'll need to demonstrate your technical expertise. Brush up on the specific technologies and tools mentioned in the job description. Be ready to discuss how you've used them in past roles, especially in onboarding and offboarding processes.
✨Prepare for Scenario Questions
Expect questions that put you in real-world situations, like handling a tricky migration or resolving a customer issue. Think of examples from your experience where you successfully navigated challenges, and be prepared to explain your thought process and actions.
✨Showcase Your Communication Skills
You'll be working closely with various teams, so it's crucial to highlight your ability to communicate effectively. Prepare to discuss how you've collaborated with project managers and support teams in the past, and how you ensure everyone is on the same page during transitions.
✨Demonstrate Your Problem-Solving Ability
In this role, identifying risks and resolving issues quickly is key. Be ready to share examples of how you've proactively identified potential problems in previous projects and the steps you took to mitigate them. This will show your future employer that you're a proactive thinker.
