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- Tasks: Analyse and reshape business processes using Microsoft platforms to drive digital transformation.
- Company: Join Opus, the UK's largest independent Managed Service Provider, recognised for its world-class culture.
- Benefits: Enjoy private healthcare, flexible holidays, and exciting company events.
- Other info: Hybrid working for a balanced lifestyle and excellent career development opportunities.
- Why this job: Be a key player in transforming businesses while growing your skills and creativity.
- Qualifications: 5 years in business analysis with experience in enterprise systems, especially Microsoft Dynamics 365.
The predicted salary is between 65000 - 70000 £ per year.
Be a key player in our Digital Transformation team. Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Provider, recently ranked as 'World class' by the Best Companies to work for awards. The Business Analyst / Process Improvement Lead serves as Opus' internal design engine, diagnosing and reshaping end-to-end business processes specifically through Microsoft platforms. This role provides expert analysis and system design leadership, providing support and enablement of business outcomes and delivery execution. Improvements are achieved through a disciplined, quarterly focus that ensures changes are both effectively implemented and sustained over time.
You will be responsible for:
- Deep Diagnosis: You analyse how the business actually works (not just how it's written down) to find the real reasons behind delays and errors.
- Solution Shaping: You turn business goals into clear plans, deciding where to use automation or people while ensuring everything fits the tech (including but not limited to the MS technology stack).
- Expert Advisor: You partner with business leaders to help them make better decisions and pick the right priorities based on facts.
- Focused Execution: You run a disciplined quarterly rhythm to make sure the most important goals are actually achieved and measured.
- Quality Bridge: You act as the link between the business and the transformation team, making sure what gets built actually solves the original problem without getting bogged down in the build itself.
Hybrid working for a good work/life balance. Salary £65-£70k DOE.
The talents we are excited to see:
You will have the following experience/skills:
- Essential: 5 years experience in business analysis of complex, end to end processes.
- Proven ability to diagnose operational problems and identify high leverage improvement opportunities.
- Demonstrated experience shaping solutions involving enterprise systems (preferably Microsoft Dynamics 365 / Power Platform).
- Comfortable defining solution direction and patterns without owning delivery execution.
- Experience working with senior operational stakeholders and challenging constructively.
- Able to maintain focus, structure, and calm under pressure.
- Desirable: Experience with continuous improvement and/or execution frameworks (e.g. PACe, 4DX, Lean, similar).
- Experience operating in a scaling or fast growing organisation.
- Strong systems thinking mindset.
Your exclusive benefits:
- A comprehensive Private Healthcare and Cash Plan.
- Pension and life insurance.
- Entry to the £3,000 quarterly Dreamball draw.
- Personalised training and development pathways.
- Regular fully funded companywide events.
- Monthly 'outstanding performer' accolades.
- Enriching paid volunteering days.
- A rewarding Refer a friend scheme (£1,000).
- The flexibility to adjust your holiday allowance (25 days pa).
- Complimentary daily breakfasts in the office.
Business Analyst/Process Improvement Lead in Reigate employer: Opus Business Systems Ltd
Contact Detail:
Opus Business Systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst/Process Improvement Lead in Reigate
✨Tip Number 1
Network like a pro! Reach out to current employees at Opus or similar companies on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by practising your STAR technique. Think of specific situations where you've diagnosed problems or shaped solutions in your past roles. This will help you showcase your skills effectively!
✨Tip Number 3
Show off your knowledge of Microsoft platforms! Brush up on the latest features and how they can improve business processes. Being able to discuss these in detail will definitely impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at Opus.
We think you need these skills to ace Business Analyst/Process Improvement Lead in Reigate
Some tips for your application 🫡
Show Your Analytical Skills: When you're writing your application, make sure to highlight your experience in analysing complex processes. We want to see how you've diagnosed operational problems and identified improvement opportunities in the past.
Tailor Your Solutions: Don’t just send a generic application! Tailor your solutions to fit our needs. Mention specific experiences where you’ve shaped solutions using Microsoft platforms, as this is key for us at Opus.
Engage with Our Values: We love it when candidates resonate with our values. In your application, share how your approach to business analysis aligns with our focus on quality and effective execution. Show us you’re a good fit!
Apply Through Our Website: Finally, don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Opus Business Systems Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of business analysis and process improvement. Brush up on Microsoft platforms, especially Dynamics 365 and Power Platform, as these are key to the role. Be ready to discuss your past experiences and how they relate to diagnosing operational problems.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified high leverage improvement opportunities in previous roles. Think about specific situations where you turned business goals into actionable plans. This will demonstrate your ability to shape solutions effectively.
✨Engage with Stakeholders
Since this role involves partnering with senior operational stakeholders, practice how you'll communicate your ideas clearly and constructively challenge their thinking. Be ready to discuss how you've navigated similar relationships in the past.
✨Stay Calm Under Pressure
The interview might get intense, so it's crucial to maintain your composure. Prepare for potential curveball questions and think about how you can structure your responses. Show them that you can keep focus and deliver results even when the pressure's on.