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- Tasks: Join our team to deploy tech solutions for legal services and support clients with innovative technology.
- Company: Opus 2, a global leader in LegalTech, transforming the legal industry.
- Benefits: Enjoy flexible working, health insurance, generous holidays, and a contributory pension plan.
- Why this job: Be part of a dynamic team making a real impact in the legal sector.
- Qualifications: Bright, eager to learn, with a passion for AV/Multimedia and strong communication skills.
- Other info: Flexible role with remote work opportunities and regular travel.
The predicted salary is between 30000 - 42000 £ per year.
The technical delivery team is responsible for the deployment of Opus 2's services to hearing room locations. This will include the planning/preparation of the equipment needed for the hearing/service, the logistical deployment of the service, the configuration and setup, the support of the service, the breakdown and removal of equipment.
This client facing position has a large client base which means it is essential to both integrate and work with our clients as closely as possible. The team provides other technical services:
- Interpretation
- Video Conferencing Services
- Bespoke Trial Consultancy/ Inquiry Design Service
- Realtime/ Audio Streaming Services
- Deposition Support
- Transcription Services Support
What you’ll be doing:
- Consultation - work with the case managers and operational teams on dealing with technical support/issues.
- Innovation - assisting and developing new ways in which Opus 2 engage/interact with the clients for provisioning our services.
- Processes - working closely with the case managers to ensure that installations are carried out within the specified timeframe and guidelines.
- Provide feedback to the technical delivery team regarding specific installations and client issues onsite.
- Ensure that all processes are followed and quality control the technical delivery teams' installations.
- Consultation - designing technical audio/video/network solutions for the hearing room.
- Operating bespoke court reporting software and being able to provide support.
- Other administrative duties as required.
Requirements:
- Bright and engaging, with a willingness to learn and use initiative.
- Awareness around AV/Multimedia/Networks with an interest in technology.
- Excellent verbal and written communication skills.
- Strong attention to detail, time management and the ability to juggle tasks, adapt and work under pressure.
- The ability to take ownership and responsibility for assigned tasks.
- Team player with a flexible attitude to meet the changing needs of the business and our clients.
- The Technical Delivery Officer will be the flexible member of the team who is willing to work remotely to deploy our services.
- They will be used on various remote project work so flexibility is an important part of the role and travel will occur on a regular basis.
- Typical working hours are from 9:00am – 5:30pm. Evening and weekend work may be required.
Benefits:
Working at Opus 2, you’ll receive:
- Contributory pension plan.
- 26 days annual holidays, flexible working, and length of service entitlement.
- Health Insurance.
- Loyalty Share Scheme.
- Enhanced Maternity and Paternity.
- Employee Assistance Programme.
- Electric Vehicle Salary Sacrifice.
- Cycle to Work Scheme.
- Calm and Mindfulness sessions.
- A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
Junior Technician in London employer: Opus 2
Contact Detail:
Opus 2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Technician in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Opus 2 and their services. This will help you understand their needs and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the Junior Technician role, especially around AV/Multimedia/Networks.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss how you've tackled technical issues in the past. Use specific examples to demonstrate your ability to think on your feet and adapt under pressure.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Junior Technician in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Technician role. Highlight any relevant technical support or AV experience, and don’t forget to mention your communication skills – they’re key for working with clients!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for technology and how you can contribute to our team. Be sure to mention specific examples of how you've tackled challenges in the past.
Show Off Your Attention to Detail: In this role, attention to detail is crucial. Make sure your application is free from typos and errors. A polished application shows us you take pride in your work and can handle the responsibilities of the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Opus 2
✨Know Your Tech
Brush up on your knowledge of AV, multimedia, and network technologies. Be ready to discuss how these elements play a role in the services provided by Opus 2. Showing that you understand the technical aspects will impress the interviewers.
✨Showcase Your Communication Skills
Since this role involves client interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past experiences, especially in high-pressure situations. This will demonstrate your ability to handle client consultations.
✨Demonstrate Flexibility
Be prepared to discuss your adaptability and willingness to travel for remote projects. Share specific instances where you've successfully managed changing priorities or worked under pressure, as this aligns with the flexible nature of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the types of projects you'll be involved in, and how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
