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- Tasks: Join our team to deploy tech solutions for legal services and support clients on-site.
- Company: Opus 2, a global leader in LegalTech, transforming the legal industry.
- Benefits: Enjoy flexible working, health insurance, and generous holiday entitlement.
- Why this job: Be part of an innovative team making a real impact in the legal sector.
- Qualifications: Bright, eager to learn, with a passion for AV/Multimedia and technology.
- Other info: Flexible role with travel opportunities and a supportive work culture.
The predicted salary is between 30000 - 42000 £ per year.
The technical delivery team is responsible for the deployment of Opus 2’s services to hearing room locations. This will include the planning/preparation of the equipment needed for the hearing/service, the logistical deployment of the service, the configuration and setup, the support of the service, the breakdown and removal of equipment.
This client facing position has a large client base which means it is essential to both integrate and work with our clients as closely as possible. The team provides other technical services:
- Interpretation
- Video Conferencing Services
- Bespoke Trial Consultancy/Inquiry Design Service
- Realtime/Audio Streaming Services
- Deposition Support
- Transcription Services Support
What you’ll be doing:
- Consultation - work with the case managers and operational teams on dealing with technical support/issues.
- Innovation - assisting and developing new ways in which Opus 2 engage/interact with the clients for provisioning our services.
- Processes - working closely with the case managers to ensure that installations are carried out within the specified timeframe and guidelines.
- Provide feedback to the technical delivery team regarding specific installations and client issues onsite.
- Ensure that all processes are followed and quality control the technical delivery teams’ installations.
- Consultation - designing technical audio/video/network solutions for the hearing room.
- Operating bespoke court reporting software and being able to provide support.
- Other administrative duties as required.
What we are looking for in you:
- Bright and engaging, with a willingness to learn and use initiative.
- Awareness around AV/Multimedia/Networks with an interest in technology.
- Excellent verbal and written communication skills.
- Strong attention to detail, time management and the ability to juggle tasks, adapt and work under pressure.
- The ability to take ownership and responsibility for assigned tasks.
- Team player with a flexible attitude to meet the changing needs of the business and our clients.
The Technical Delivery Officer will be the flexible member of the team who is willing to work remotely to deploy our services. They will be used on various remote project work so flexibility is an important part of the role and travel will occur on a regular basis. Typical working hours are from 9:00am – 5:30pm. Evening and weekend work may be required.
Working at Opus 2:
Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms using Opus 2. Our achievements are underpinned by our unique culture and our people are our biggest asset.
Working at Opus 2, you’ll receive:
- Contributory pension plan.
- 26 days annual holidays, flexible working, and length of service entitlement.
- Health Insurance.
- Loyalty Share Scheme.
- Enhanced Maternity and Paternity.
- Employee Assistance Programme.
- Electric Vehicle Salary Sacrifice.
- Cycle to Work Scheme.
- Calm and Mindfulness sessions.
- A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
Junior Technician employer: Opus 2
Contact Detail:
Opus 2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Technician
✨Tip Number 1
Get to know the company! Research Opus 2 and understand their services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to technical support and client interaction. Role-playing with a friend can help you feel more confident and articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to leave a lasting impression and reiterate your enthusiasm for the role.
We think you need these skills to ace Junior Technician
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through! Mention any relevant experience or projects you've worked on that relate to AV, multimedia, or networks. We love seeing candidates who are genuinely excited about the field.
Tailor Your Application: Make sure to customise your application to fit the Junior Technician role. Highlight your skills in communication and time management, and give examples of how you've successfully juggled tasks in the past. This helps us see how you’d fit into our team!
Be Clear and Concise: Keep your writing clear and to the point. Use bullet points if necessary to make your skills and experiences stand out. We appreciate a well-structured application that’s easy to read, so don’t be afraid to show off your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Opus 2!
How to prepare for a job interview at Opus 2
✨Know Your Tech
Brush up on your knowledge of AV, multimedia, and network technologies. Be ready to discuss how these elements play a role in the services Opus 2 provides. Showing that you understand the technical aspects will impress the interviewers.
✨Showcase Your Communication Skills
Since this role involves client interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles or projects, especially when dealing with technical issues or support.
✨Demonstrate Flexibility
Be prepared to discuss your adaptability and willingness to travel for work. Share experiences where you successfully managed changing priorities or worked under pressure, as this is crucial for the Junior Technician role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the types of projects you'll be involved in, and how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
