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- Tasks: Join our team to deploy innovative tech solutions for legal services and support clients directly.
- Company: Opus 2, a global leader in LegalTech with a vibrant culture.
- Benefits: Enjoy flexible working, health insurance, generous holidays, and a contributory pension plan.
- Why this job: Be part of a dynamic team transforming the legal industry with cutting-edge technology.
- Qualifications: Bright, eager learners with an interest in AV/Multimedia and strong communication skills.
- Other info: Flexible role with opportunities for remote work and travel.
The predicted salary is between 30000 - 42000 £ per year.
The technical delivery team is responsible for the deployment of Opus 2's services to hearing room locations. This will include the planning/preparation of the equipment needed for the hearing/service, the logistical deployment of the service, the configuration and setup, the support of the service, the breakdown and removal of equipment.
This client facing position has a large client base which means it is essential to both integrate and work with our clients as closely as possible. The team provides other technical services:
- Interpretation.
- Video Conferencing Services.
- Bespoke Trial Consultancy/ Inquiry Design Service.
- Realtime/ Audio Streaming Services.
- Deposition Support.
- Transcription Services Support.
What you’ll be doing
- Consultation - work with the case managers and operational teams on dealing with technical support/issues.
- Innovation - assisting and developing new ways in which Opus 2 engage/interact with the clients for provisioning our services.
- Processes - working closely with the case managers to ensure that installations are carried out within the specified timeframe and guidelines.
- Provide feedback to the technical delivery team regarding specific installations and client issues onsite.
- Ensure that all processes are followed and quality control the technical delivery teams' installations.
- Consultation - designing technical audio/video/network solutions for the hearing room.
- Operating bespoke court reporting software and being able to provide support.
- Other administrative duties as required.
Requirements
- Bright and engaging, with a willingness to learn and use initiative.
- Awareness around AV/Multimedia/Networks with an interest in technology.
- Excellent verbal and written communication skills.
- Strong attention to detail, time management and the ability to juggle tasks, adapt and work under pressure.
- The ability to take ownership and responsibility for assigned tasks.
- Team player with a flexible attitude to meet the changing needs of the business and our clients.
- The Technical Delivery Officer will be the flexible member of the team who is willing to work remotely to deploy our services.
- They will be used on various remote project work so flexibility is an important part of the role and travel will occur on a regular basis.
- Typical working hours are from 9:00am – 5:30pm. Evening and weekend work may be required.
Benefits
Working at Opus 2, you’ll receive:
- Contributory pension plan.
- 26 days annual holidays, flexible working, and length of service entitlement.
- Health Insurance.
- Loyalty Share Scheme.
- Enhanced Maternity and Paternity.
- Employee Assistance Programme.
- Electric Vehicle Salary Sacrifice.
- Cycle to Work Scheme.
- Calm and Mindfulness sessions.
- A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
Junior Technician in England employer: Opus 2
Contact Detail:
Opus 2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Technician in England
✨Tip Number 1
Get to know the company! Research Opus 2 and understand their services. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the technical side! Brush up on your AV, multimedia, and networking knowledge. Being able to discuss these topics confidently will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Opus 2.
We think you need these skills to ace Junior Technician in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Junior Technician role. Highlight your relevant skills and experiences that align with the job description, especially your interest in AV/Multimedia/Networks.
Show Off Your Communication Skills: Since this is a client-facing position, it's crucial to demonstrate your excellent verbal and written communication skills. Use clear and concise language in your application to show us you can communicate effectively.
Highlight Your Flexibility: Flexibility is key for this role, so be sure to mention any experiences where you've adapted to changing situations or worked remotely. This will show us you're ready to meet the dynamic needs of our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Opus 2
✨Know Your Tech
Brush up on your knowledge of AV, multimedia, and network technologies. Be ready to discuss how these elements play a role in the services provided by Opus 2. Showing that you understand the technical aspects will impress the interviewers.
✨Showcase Your Communication Skills
Since this role involves client interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past experiences, especially in high-pressure situations. This will demonstrate your ability to handle client-facing responsibilities.
✨Demonstrate Flexibility
Highlight your adaptability and willingness to work remotely or travel as needed. Share specific instances where you've successfully managed changing priorities or worked under pressure. This will show that you're a team player who can meet the dynamic needs of the business.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the team's approach to innovation and how they engage with clients. This not only shows your interest but also helps you gauge if the company is the right fit for you.
