UX Author

Here at Optum, we have a fantastic opportunity for a UX Author to join our highly capable and talented Product Experience & Design function on a rate contract inside IR35 until the end of December 2025. This is an exciting time to join us as a business as we continue to grow. We are looking for a UX Author to create content for our Health Analytics and Research & Life Sciences technology products to enable customers to navigate them. If you want to be part of a company where you are valued and a role that allows you to see your contribution come to life improving current and future health outcomes through big data analytics, then apply today!

Please note this is an inside IR35 day rate contract until the end of December 2025 and whilst this is a UK remote working role, there may be requirements to travel to office sites.

What you’ll do:

• As a UX Author, you will be responsible for creating user interface content to help customers understand how to use and interact with Optum software products.
• You’ll work on concepts within our products and translate these journeys into clear and concise content.
• We’re looking for collaborators, who will work closely with Product Designers, Researchers and Engineers to understand the user needs and shape the context of the copy you’re creating.
• Create content that considers accessibility requirements to ensure copy is inclusive to all of our users.
• Be an advocate for the user experience impact of UX copy.
• Maintain writing and style guidelines for the products’ UX and establish the best practices to follow.

Who you’ll be:

• Experience in writing content or an understanding of user experience.
• A passion for innovation and focusing your copy on user centric design principles.
• Inquisitive, understanding the needs of our customers and internal stakeholders through collaboration.
• Proven record of being able to digest complex information into accessible and clear content.
• Demonstrate previous experience of engaging with cross-functional teams to provide guidance and deliver excellent content.

Technical skills we are looking for you to demonstrate include:

• Previous experience working on information architecture and user experience design projects.
• Excellent written and verbal communication skills.
• Knowledge of the healthcare domain would be advantageous but not essential to your success.

About Us:

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Equality, Diversity, and Inclusion:

At Optum, we are committed to providing an inclusive, equitable culture where people feel able to bring their whole selves to work and to reach their full potential. This is a foundation stone of Optum, anchoring the employee cycle from recruitment through to ongoing personal development and genuine, continuous two-way employee engagement, supported by our company values which determine everything we do. Optum is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other.