Strategic Account Manager

Overview

We’re looking for a strategic and commercially focused Strategic Account Manager to join our team, supporting a defined region of NHS accounts. This is a remote position with occasional travel for client meetings and team collaboration. Reporting into a senior leader, you’ll benefit from a supportive onboarding process and ongoing development opportunities.

What you’ll do

Our NHS Account team operates in a fast-paced, collaborative environment where we focus on delivering value to our customers while having fun along the way.

You will be responsible for managing strategic NHS relationships, identifying new business opportunities, and ensuring customer satisfaction through proactive engagement and solution selling. You’ll play a key role in protecting and growing recurring revenue streams, leading complex sales cycles, and influencing decision-making across the NHS.

Key responsibilities include:

• Own and nurture long-term NHS customer relationships within your region
• Deliver consistent revenue growth through renewals, upsells, and new business
• Lead the full sales lifecycle—from qualification to contract signature
• Develop and execute multi-year account plans with accurate forecasting
• Stay informed on NHS structures, funding flows, and procurement frameworks
• Collaborate with internal teams to resolve issues and deliver seamless customer experiences
• Lead bid teams and contribute to solution development where required

Who you’ll be

You’ll bring experience in complex sales and account management, ideally within healthcare or the public sector. You’ll be confident navigating strategic conversations, building trust, and influencing senior stakeholders. You’ll take ownership of your work, collaborate effectively with others, and stay focused on delivering results. You’ll be open to feedback, embrace change, and continuously seek opportunities to grow and improve. Your ability to understand customer needs and deliver value will be key to your success in this role.

Skills and experience

• Strong understanding of the NHS landscape and procurement processes
• Experience managing customer expectations and delivering value
• Ability to work independently and as part of a high-performing team
• Proven success in leading and closing complex sales opportunities
• Excellent interpersonal and analytical skills

Additional Information

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

EEO Statement

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.