Software Trainer - Remote

Here at Optum, we are looking for a Clinical Software Trainer to join us on a 12-month fixed-term contract. This position is a field-based role and requires travel across Wales to deliver on-site training. You will therefore be based in Wales or within commutable distance and hold a full, clean driving license. Our customers and partners are using our solutions in all health and care settings, from GP surgeries and community care to high street pharmacies, hospitals, clinics, not-for-profit organisations, and specialist services. We’re looking for individuals who have an aptitude for delivering training, whether that be from a previous training position or a passion for coaching and mentoring. You will be joining a collaborative team of Clinical Software Trainers who are responsible for delivering training sessions to GP Practices that are migrating to our Optum system, named EMIS Web. In this position, you will receive a supportive onboarding journey that will enable you to deliver high-quality training on-site and remotely. Throughout the migration cycle, you will be responsible for delivering training sessions in varied settings and styles to a variety of audiences, this could be one-to-one, small group sessions, seminar-style events, and train-the-trainer on-site or remotely. We give you all the training you need, so this role is ideal for an individual who either has previous training experience or an aptitude for coaching or mentoring. There is a requirement to travel to site in this Clinical Software Trainer job, including multiple overnight stays in a week. Delivery of Transformation services to established customers, identify and implement high complexity solutions. Collection and analysis of customer and/or user requirements and processes, matching these needs to Optum products and services, ensuring the optimal and effective solutions to find better ways of working are implemented. Advise and provide support to our customers, as a system specialist, with regard to all aspects of the configuration of Optum products. At Optum we will provide you with the training on our systems and delivery sessions. We don’t need you to have previous experience in clinical software training, we can teach you this, however, we’re looking for individuals who have experience in coaching, mentoring, or training. Collaboration is key, not only will you work closely with our customers to understand their training needs during the migration process but also with internal departments and the wider team to troubleshoot any queries. Ability to contribute to the creation of dynamic training materials that support knowledge transfer. Flexibility to travel throughout Wales and potentially the UK to deliver training and service on-site with customers. Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Equality, Diversity, and Inclusion This is a foundation stone of Optum, anchoring the employee cycle from recruitment through to ongoing personal development and genuine, continuous two-way employee engagement, supported by our company values which determine everything we do. Optum is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. If you require any adjustments, please advise the talent team.