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- Tasks: Deliver engaging training sessions on clinical software to diverse audiences across Northern Ireland.
- Company: Join Optum, a leader in innovative healthcare technology.
- Benefits: Comprehensive onboarding, flexible travel, and opportunities for personal growth.
- Why this job: Make a real impact in healthcare while developing your coaching skills.
- Qualifications: Experience in coaching or mentoring; passion for customer service.
- Other info: Dynamic role with travel opportunities and a focus on professional development.
The predicted salary is between 30000 - 40000 £ per year.
Here at Optum, we are looking for a Clinical Software Trainer to join us on a 12-month fixed-term contract. This position is field-based and requires travel across Northern Ireland to deliver on-site training. You will need to be based in Northern Ireland and hold a full, clean driving license.
We are leading the way in delivering patient-centred, connected, digitally enabled health and care services. Our solutions are used across various settings, from GP surgeries and community care to hospitals and pharmacies. We are committed to developing innovative healthcare technology that makes a real difference.
What you’ll do
We seek individuals with a passion for delivering training, whether from previous experience or a keen interest in coaching and mentoring. You will join a team responsible for training GP Practices migrating to our Optum system, EMIS Web. You will receive comprehensive onboarding to enable you to deliver high-quality training both on-site and remotely.
Your responsibilities will include:
- Delivering training sessions to diverse audiences in various formats, including one-to-one, group, seminars, and train-the-trainer sessions.
- Supporting the migration process by providing training tailored to customer needs.
- Collaborating with internal teams and customers to troubleshoot and optimize training.
We provide all necessary training, making this role suitable for someone with coaching or mentoring experience, even without prior clinical software training background.
Other key duties include:
- Delivering transformation services and implementing complex solutions.
- Gathering and analyzing customer requirements to match with Optum products.
- Supporting customers with system configuration and providing detailed activity reports.
Who You’ll Be
We value a passion for excellent customer service and IT literacy. You should have experience in coaching, mentoring, or training, and be comfortable working with diverse audiences. We will train you on our systems and delivery methods.
Key skills include:
- Excellent communication skills, both verbal and written.
- Experience in customer service or delivery.
- Ability to create engaging training materials.
- Flexibility to travel throughout Northern Ireland and the UK.
If you’re eager to join a meaningful organization where you can grow and make an impact, apply today!
Clinical Software Trainer in London employer: OptumUK
Contact Detail:
OptumUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Software Trainer in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare tech field, especially those who work at Optum or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show off your training skills! Prepare a mini training session on a relevant topic and share it during your interview. This will demonstrate your passion for coaching and your ability to engage an audience.
✨Tip Number 3
Be ready to discuss your customer service experience. Think of examples where you’ve gone above and beyond to help someone. This will highlight your commitment to excellent service, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Clinical Software Trainer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Clinical Software Trainer role. Highlight any coaching or mentoring experience you have, as well as your communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for training and customer service, and explain why you're excited about joining Optum. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Training Skills: Since this role involves delivering training sessions, consider including examples of how you've successfully trained others in the past. Whether it's formal training or informal coaching, we want to know how you engage and inspire your audience.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get all the latest updates from us!
How to prepare for a job interview at OptumUK
✨Know Your Stuff
Make sure you understand the Optum system, EMIS Web, and how it impacts healthcare delivery. Brush up on your knowledge of clinical software and be ready to discuss how you can tailor training to different audiences.
✨Showcase Your Training Skills
Prepare to demonstrate your coaching and mentoring experience. Think of specific examples where you've successfully trained others, and be ready to explain your approach to creating engaging training materials.
✨Be Customer-Centric
Since this role is all about delivering excellent customer service, come prepared with examples of how you've gone above and beyond for customers in the past. Highlight your ability to gather and analyse customer requirements effectively.
✨Flexibility is Key
As the role requires travel across Northern Ireland, be ready to discuss your availability and willingness to travel. Show that you're adaptable and can handle the dynamic nature of field-based training.