Implementation Specialist (Permanent) in England

Here at Optum, we are excited to share that we are currently recruiting for a Clinical Implementation Specialist to join our collaborative Clinical Implementation team within the Informatics department on a permanent basis. This is a fantastic opportunity to play a key role in creating and improving the clinical decision support tools that power safe, effective care across primary care and wider clinical settings.

You’ll design, build and quality assure the clinical artefacts that underpin our systems—from templates and searches to alerts, protocols, reports and more. Your work will directly influence the safety, consistency and effectiveness of digital clinical workflows used by thousands of healthcare professionals. You’ll join a supportive, friendly and highly skilled team who take pride in developing high quality clinical resources. With structured training, accreditation support, and regular collaboration with clinical experts, this is a great opportunity for someone passionate about digital healthcare and clinical quality improvement.

If you’re driven by enhancing patient care through smart digital design—and want to be part of a team where your work genuinely makes a difference—we’d love to hear from you! Please note that this role is remote working, with the option to join colleagues on-site in our Leeds office on Wednesdays if you choose.

As a Clinical Implementation Specialist, you’ll be involved end-to-end in developing, reviewing, and maintaining clinical decision support artefacts across Optum systems. You’ll work closely with internal colleagues including clinicians, the informatics team and product partners to translate national clinical guidance, business rules and specifications into practical, safe and high quality tools. This includes reviewing templates, alerts, searches and protocols within EMIS Web, and identifying whether updates are required. You’ll regularly collaborate with clinical colleagues to validate code lists, clarify clinical rationale and ensure all content is safe, current and reflective of real world clinical practice.

• Design, build and implement clinical artefacts such as decision support alerts, searches, templates and personalised patient documents.
• Create and update reports and clinical alerts to support national vaccination programmes.
• Provide support and guidance to internal teams on queries relating to authored content or clinical logic.
• Log into EMIS Web and other systems to review artefacts, test behaviour and validate updates.

We’re looking for you to be analytical, detail-focused and genuinely motivated by improving clinical quality through digital tools. You’ll have previous experience of working with clinical IT systems such as EMIS Web, utilizing templates or searches within a healthcare environment. You’ll understand how digital systems enable patient care and be familiar with national clinical datasets. You’ll enjoy working with clinical information, interpreting guidance, and turning complex requirements into clear, logical digital resources that support safe patient care.

• Experience of developing decision support tools, searches and clinical templates within a health care environment.
• Awareness of national health care datasets and specifications such as QOF (Quality and Outcomes Framework), Immunisation uptake & CYP (Childrens and Young Persons).
• Exposure to querying databases either through utilisation of clinical systems or SQL.
• Knowledge of clinical coding systems such as SNOMED.

Equality, Diversity and Inclusion is a foundation stone of Optum, anchoring the employee cycle from recruitment through to ongoing personal development and genuine, continuous two-way employee engagement, supported by our company values which determine everything we do. Optum is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. If you require any adjustments, please advise the talent team.