At a Glance
- Tasks: Manage customer payments and resolve billing queries in a dynamic finance team.
- Company: Join Optum UK, a leader in integrated healthcare software and services.
- Benefits: Hybrid working, competitive salary, and opportunities for career growth.
- Other info: Collaborative environment with a focus on innovation and meaningful change.
- Why this job: Make a real impact in UK healthcare while developing your skills.
- Qualifications: Experience in credit control and strong problem-solving abilities required.
The predicted salary is between 30000 - 40000 € per year.
Are you an experienced Credit Controller looking for your next position? Do you thrive in an environment where you’re empowered to innovate and create meaningful change? If so, then I encourage you to read on. We’re looking for a Credit Controller to join our finance team on a 6-month fixed term contract.
About the Team: You will be joining a team of highly valued Credit Controllers who are responsible for collecting payments from our customers within the healthcare market. This Credit Control job is a hybrid working position, with a requirement to come into the Leeds office (LS19 6BA) once a week. The rest of your role will be worked from home.
About the Role: This is a varied Credit Control position where you will be responsible for a ledger consisting of NHS customers. We will look to you to build relationships with customers to resolve billing queries and ensure timely collection of payments. Collaboration is key, you will work with the wider finance and business to understand and resolve invoice queries. Other key responsibilities and accountabilities will include:
- Handling of customer billing queries, to resolve disputed items
- Agreeing payment plans with customers, where appropriate
- Maintaining accurate records for all chasing activity
- Assisting the wider accounts department, as required
Who You Are: You will be an experienced Credit Controller with an understanding of the order to cash process. Being a problem-solver will come naturally to you as you use your inquisitive nature to understand invoice queries. As a Credit Controller, you will have exposure to complex query handling through speaking with customers and the wider business to gather the right information to collect payments. Confident in speaking with customers over the phone, you will have demonstrable experience of building relationships in the credit control process. We are fast paced, so the ability to work with competing demands and in a changing environment is key. Other skills and experience we are looking for you to demonstrate include:
- Previous experience working in B2B credit control and full understanding of the order to cash process
- Good Excel skills
- Experience within a similar role working with the public sector is desirable but not essential to your success
Ready to Join Us? At Optum UK, we are a UK leader in integrated healthcare software and services, supporting healthcare professionals across primary and community care, pharmacy, secondary care and specialist services. Our technology helps teams access the right information at the right time, enabling better, faster and more efficient patient care across the UK healthcare system. If this sounds like the right next step for you, we’d love to hear from you. Apply today and discover why Optum UK is an exceptional place to grow your career while making a tangible impact in UK healthcare.
Credit Controller employer: OptumUK
At Optum UK, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Credit Controller, you will enjoy the flexibility of hybrid working, allowing you to balance your professional and personal life while contributing to meaningful change in the healthcare sector. With ample opportunities for professional growth and development, joining our finance team means becoming part of a dedicated group that values your expertise and empowers you to make a real difference in patient care across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and healthcare sectors. You never know who might have a lead on a Credit Controller role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of the order to cash process and be ready to discuss how you've handled complex billing queries in the past. Show them you're the problem-solver they need!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Optum UK.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous credit control roles and any relevant achievements to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about credit control and how you can contribute to our finance team. Share specific examples of how you've resolved billing queries or built relationships with customers in the past.
Showcase Your Problem-Solving Skills:Since we value problem-solvers, make sure to include examples in your application that demonstrate your ability to handle complex queries and find solutions. This will help us see how you can thrive in our fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at OptumUK
✨Know Your Numbers
Brush up on your understanding of the order to cash process and be ready to discuss how you've successfully managed ledgers in the past. Be prepared to share specific examples of how you’ve resolved billing queries or improved collection rates.
✨Build Rapport
Since relationship-building is key in this role, think about how you can demonstrate your ability to connect with customers. Prepare anecdotes that showcase your communication skills and how you've effectively handled disputes or complex queries in previous positions.
✨Excel at Excel
Make sure you're comfortable with Excel, as it’s a vital tool for this position. Familiarise yourself with functions and formulas that are commonly used in credit control, and be ready to discuss how you’ve used Excel to maintain accurate records or analyse data.
✨Adaptability is Key
This role requires you to thrive in a fast-paced environment. Think of examples where you've successfully managed competing demands or adapted to changes in your work environment. Highlight your problem-solving skills and how you approach challenges head-on.
