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- Tasks: Create user interface content for health tech products, making them easy to navigate.
- Company: Join Optum, a growing company focused on improving health outcomes through big data analytics.
- Benefits: Enjoy remote work flexibility and the chance to make a real impact in healthcare.
- Why this job: Be part of a collaborative team that values your contributions and creativity.
- Qualifications: Experience in writing or understanding user experience is essential; passion for innovation is a plus.
- Other info: This is a contract role until December 2025, with potential travel to office sites.
The predicted salary is between 36000 - 60000 £ per year.
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Here at Optum, we have a fantastic opportunity for a UX Author to join our highly capable and talented Product Experience & Design function on a rate contract inside IR35 until the end of December 2025.
This is an exciting time to join us as a business as we continue to grow. We are looking for a UX Author to create content for our Health Analytics and Research & Life Sciences technology products to enable customers to navigate them.
If you want to be part of a company where you are valued and a role that allows you to see your contribution come to life improving current and future health outcomes through big data analytics, then apply today!
Please note this is an inside IR35 day rate contract until the end of December 2025 and whilst this is a UK remote working role, there may be requirements to travel to office sites.
What you’ll do:
As a UX Author, you will be responsible for creating user interface content to help customers understand how to use and interact with Optum software products. You\’ll work on concepts within our products and translate these journeys into clear and concise content.
We’re looking for collaborators, who will work closely with Product Designers, Researchers and Engineers to understand the user needs and shape the context of the copy you\’re creating. We would look to you as UX Author to create content that considers accessibility requirements to ensure copy is inclusive to all of our users.
This is a fantastic opportunity to create engaging and accurate copy for a variety of technology products that support the NHS and other medical organisations daily. You will enjoy the support of the wider product design team and be provided with a writing style guide.
Other key responsibilities and accountabilities will include;
- Be an advocate for the user experience impact of UX copy.
- Maintain writing and style guidelines for the products’ UX and establish the best practices to follow.
Who you’ll be
As a UX Author, we need you to have experience in writing content or an understanding of user experience. You will have a passion for innovation and focusing your copy on user centric design principles.
You will be inquisitive, understanding the needs of our customers and internal stakeholders through collaboration. Having worked in a fast-paced environment previously, you will have a proven record of being able to digest complex information into accessible and clear content.
Collaboration is essential; you will be able to demonstrate previous experience of engaging with cross-functional teams to provide guidance and deliver excellent content.
Technical skills we are looking for you to demonstrate include;
- Previous experience working on information architecture and user experience design projects.
- Excellent written and verbal communication skills.
- Knowledge of the healthcare domain would be advantageous but not essential to your success.
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UX Author employer: Optum
Contact Detail:
Optum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Author
✨Tip Number 1
Familiarise yourself with the healthcare domain, even if it's not essential. Understanding the context of your work can help you create more relevant and impactful content. Research current trends in health analytics and how they affect user experience.
✨Tip Number 2
Showcase your collaboration skills by preparing examples of past projects where you worked closely with designers, researchers, or engineers. Highlight how your contributions improved the user experience and the overall project outcome.
✨Tip Number 3
Prepare to discuss your approach to creating accessible content. Be ready to share specific strategies you've used to ensure your writing is inclusive and user-friendly, as this aligns with the role's focus on user-centric design principles.
✨Tip Number 4
Demonstrate your ability to digest complex information by preparing a brief case study or example of how you've simplified intricate topics into clear, concise content. This will showcase your writing skills and understanding of user needs.
We think you need these skills to ace UX Author
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a UX Author at Optum. Familiarise yourself with their products and how your role will contribute to improving user experience.
Tailor Your CV: Highlight your relevant experience in writing content and user experience design. Make sure to include specific examples of past projects where you've collaborated with cross-functional teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user-centric design and innovation. Mention how your skills align with the needs of Optum and express your enthusiasm for contributing to health outcomes through big data analytics.
Showcase Your Writing Skills: Include samples of your previous work that demonstrate your ability to create clear and concise content. If possible, provide examples that reflect your understanding of accessibility requirements and user experience principles.
How to prepare for a job interview at Optum
✨Showcase Your UX Knowledge
Make sure to highlight your understanding of user experience principles during the interview. Be prepared to discuss how you've applied these principles in your previous roles, especially in creating user-centric content.
✨Prepare for Collaboration Questions
Since collaboration is key for this role, expect questions about your experience working with cross-functional teams. Have specific examples ready that demonstrate your ability to engage with designers, researchers, and engineers.
✨Demonstrate Your Writing Skills
Bring samples of your writing that showcase your ability to create clear and concise content. If possible, include examples that relate to technology products or healthcare to align with what Optum is looking for.
✨Understand Accessibility Requirements
Familiarise yourself with accessibility standards and how they apply to UX writing. Be ready to discuss how you ensure your content is inclusive and accessible to all users, as this is a crucial aspect of the role.
