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- Tasks: Lead a national hardware engineering team and drive innovative service delivery.
- Company: Optum, a global leader in healthcare technology and services.
- Benefits: Comprehensive benefits, career development, and a diverse, inclusive culture.
- Why this job: Shape the future of healthcare technology and make a real impact on communities.
- Qualifications: Proven leadership in hardware engineering and service management required.
- Other info: Join a dynamic environment with opportunities for growth and empowerment.
The predicted salary is between 43200 - 72000 £ per year.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.
Are you an experienced leader with a passion for driving innovation and delivering exceptional hardware engineering services? Do you want to shape the future of healthcare technology and make a real impact on customer experience? If so, this could be the perfect opportunity for you.
We're looking for a dynamic Head of Hardware Engineering Delivery to join Optum UK. Reporting to the Group Delivery & Deployment Director, you'll lead strategy and planning for engineering services, oversee a large national field team, and work closely with third-party partners to deliver seamless hybrid solutions. This is a unique opportunity to influence business results and customer success while shaping future services and markets.
As Head of Hardware Engineering Delivery, you'll own the end-to-end delivery lifecycle for hardware services and lead a high-performing team to achieve operational excellence.
Key Responsibilities- Leading and developing a national Hardware Engineering team of approximately 55 professionals
- Driving strategy for hardware engineering services to meet revenue targets and customer needs
- Overseeing service delivery, supplier management, and operational performance
- Ensuring compliance with certification standards, audits, and risk mitigation
- Managing KPIs, SLAs, and reporting on service performance and improvement opportunities
- Championing innovation through process automation and adoption of emerging technologies
- Building strong customer communities and acting as the voice of the customer
- Collaborating with cross-functional teams including Product, Marketing, Support, Delivery, and Sales
- Managing a multi-million-pound budget and resource planning
- Promoting a culture of empowerment, accountability, and continuous improvement
You’ll be a strategic and technically skilled leader with a proven track record in hardware engineering delivery and service management. You’ll thrive in a fast-paced environment and have the ability to inspire and develop high-performing teams.
Required Qualifications- Experience leading a nationally based hardware engineering team
- Technical knowledge of hardware products and services, including x86 technologies (Dell, Fujitsu, HPE) and associated technologies (Networking, Storage, Printers)
- Experience in service management/delivery roles
- Expertise in resource and utilisation planning, process improvement, and automation
- Commercial and financial awareness, including managing multi-million-pound budgets
- Excellent communication and stakeholder management skills
- Ability to work under pressure and deliver against short- and long-term objectives
- Experience in hardware product lifecycle management (beneficial)
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace.
Senior Network Engineering Manager in London employer: Optum
Contact Detail:
Optum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Network Engineering Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. The more people you know, the better your chances of landing that Senior Network Engineering Manager role.
✨Tip Number 2
Prepare for interviews by researching Optum's culture and values. Understand their mission to improve health outcomes and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss specific examples of how you've driven innovation and managed teams in the past. Highlighting your ability to inspire and develop high-performing teams will resonate well with the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive features and AI-powered advice to help you along the way. Let’s get you that job!
We think you need these skills to ace Senior Network Engineering Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Network Engineering Manager role. Highlight your relevant experience and skills that align with the job description. We want to see how you can make an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be genuine and let your personality come through.
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Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly. Plus, it’s super easy to do!
How to prepare for a job interview at Optum
✨Know Your Tech Inside Out
As a Senior Network Engineering Manager, you'll need to demonstrate your technical expertise. Brush up on your knowledge of hardware products and services, especially x86 technologies like Dell, Fujitsu, and HPE. Be ready to discuss how these technologies can impact customer experience and operational performance.
✨Showcase Your Leadership Skills
This role requires leading a national team, so be prepared to share examples of how you've successfully managed and developed teams in the past. Highlight your experience in driving strategy and achieving operational excellence, as well as how you promote a culture of empowerment and continuous improvement.
✨Understand the Business Side
Familiarise yourself with managing multi-million-pound budgets and resource planning. Be ready to discuss your commercial awareness and how you've previously met revenue targets while ensuring compliance with certification standards and audits.
✨Communicate Effectively
Excellent communication and stakeholder management skills are crucial for this position. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics. Prepare to explain how you've built strong customer communities and acted as the voice of the customer in previous roles.