Clinical Implementation Specialist - Remote in Leeds

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.

We are currently recruiting for a Clinical Implementation Specialist to join our collaborative Clinical Implementation team within the Informatics department on a permanent basis. This is a fantastic opportunity to play a key role in creating and improving the clinical decision support tools that power safe, effective care across primary care and wider clinical settings. You will design, build and quality assure the clinical artefacts that underpin our systems—from templates and searches to alerts, protocols, reports and more. Your work will directly influence the safety, consistency and effectiveness of digital clinical workflows used by thousands of healthcare professionals.

You will join a supportive, friendly and highly skilled team who take pride in developing high quality clinical resources. With structured training, accreditation support, and regular collaboration with clinical experts, this is a great opportunity for someone passionate about digital healthcare and clinical quality improvement.

Please note that this role is remote working, with the option to join colleagues on-site in our Leeds office on Wednesdays if you choose. You will enjoy the flexibility to work remotely from anywhere within the UK as you take on some tough challenges.

What You Will Do

• As a Clinical Implementation Specialist, you will be involved end-to-end in developing, reviewing, and maintaining clinical decision support artefacts across Optum systems.
• You will work closely with internal colleagues including clinicians, the informatics team and product partners to translate national clinical guidance, business rules and specifications into practical, safe and high quality tools.
• You will analyse national guidance and business rules to understand what updates are needed to our clinical artefacts and ensure they remain accurate and safe. This includes reviewing templates, alerts, searches and protocols within EMIS Web, and identifying whether updates are required.
• You will regularly collaborate with clinical colleagues to validate code lists, clarify clinical rationale and ensure all content is safe, current and reflective of real world clinical practice.

Primary Responsibilities

• Design, build and implement clinical artefacts such as decision support alerts, searches, templates and personalised patient documents.
• Create and update reports and clinical alerts to support national vaccination programmes.
• Engage with commissioners (e.g., ICBs, Public Health) to understand their specifications and translate business rules into digital artefacts.
• Provide support and guidance to internal teams on queries relating to authored content or clinical logic.
• Log into EMIS Web and other systems to review artefacts, test behaviour and validate updates.

Who You Will Be

We are looking for you to be analytical, detail-focused and genuinely motivated by improving clinical quality through digital tools. You will have previous experience of working with clinical IT systems such as EMIS Web, utilizing templates or searches within a healthcare environment. You will understand how digital systems enable patient care and be familiar with national clinical datasets. Solid organisational and prioritisation skills will be key, as well as the confidence communicating with internal teams to gather and clarify requirements. You will enjoy working with clinical information, interpreting guidance, and turning complex requirements into clear, logical digital resources that support safe patient care.

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications

• Proven experience of developing decision support tools, searches and clinical templates within a health care environment.
• Awareness of national health care datasets and specifications such as QOF (Quality and Outcomes Framework), Immunisation uptake & CYP (Childrens and Young Persons).
• Proven exposure to querying databases either through utilisation of clinical systems or SQL.
• Demonstrated knowledge of clinical coding systems such as SNOMED.

All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace.