ICT Business Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. As a Fortune 5 business, we're one of the world's leading healthcare companies. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding team's healthcare system work better for everyone.

As a Business Systems Analyst, you will be responsible for creating and delivering high quality system solutions for our applications, products and services across all technology functions. You consult with users and technology specialists to define business processes and the information systems for supporting those processes. Individuals in this role may perform analysis and serve as business liaisons to understand and refine business requirements. You provide technical support in developing systems that are cost effective and meet users' requirements.

Travel: At least 50% travel is required between Ireland and UK sites; international travel to the US may be required on an exceptional basis. The individual must have a valid driver's license and access to a personal vehicle.

• Applications training for customers
• Echo reporting configuration and training for customers
• Haemo, Cath Reporting and BCIS data entry configuration and training for customers
• Workflow customisation and design to hospital customers
• Haemodynamic and Cardiac Clinical Reporting solutions
• Support the installation, servicing and repair of complex clinical equipment and systems
• Check and approve operational quality of system equipment prior to clinical use
• Serve as company liaison with customer on clinical and technical matters for assigned projects
• Resolve clinical/technical problems, analyse and evaluate issues that may occur during implementation

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Minimum qualifications:

• Minimum of an undergraduate degree in IT/Health Sciences or equivalent experience
• Proven clinical cardiology experience of NHS and/or HSE
• Proven experience in IT/Cardiology setting, with considerable experience of training individuals/groups within previous roles
• Demonstrable experience working in teams to deliver change projects resulting in clinically improved outcomes
• Demonstrated competency in MS Excel, Visio, PowerPoint

All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.