Global Medical Arrangement Co-Ordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

What You’ll Do

The Global Medical Arrangement Co-Ordinator role is essential to supporting the increased workload associated with the setup and ongoing management of the Prior Authorization system. Without dedicated support in this role, we risk delays, errors, and inconsistencies in our service delivery. Given that our reputation is built on reliability, accuracy, and high quality service, any deterioration in these areas would directly impact on our ability to meet client expectations and maintain our competitive advantage. This role is therefore vital to ensure we continue to deliver the high standards we are known for, every time.

Primary Responsibilities

• Uploading and maintaining Medical Records
• Coordinating, arranging, and updating medical appointment requests
• Loading and managing clinical guidelines
• Updating and maintaining automated decision tree workflows

Who You’ll Be

• An organised and dependable administrative professional with previous experience supporting busy office environments
• Confident using Microsoft Word and Excel with basic proficiency to create documents, manage data, and support daily operations
• Someone who understands and applies GDPR regulations, ensuring all data is handled securely and responsibly
• A well-rounded individual with broad business awareness and the ability to adapt to varied tasks and priorities

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications

• Educated to GCSE level
• Proven previous experience in an Administrative role
• Demonstrated basic proficiency in MS/Office (Word and Excel) is required
• Proven experience in GDPR regulation

Preferred Qualifications

• Well-rounded business knowledge
• Proven Occupational Health experience
• Proven previous experience handling the management of shared outlook mailbox

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace.