At a Glance
- Tasks: Manage restaurant accounts, build relationships, and drive platform adoption.
- Company: Leading tech platform transforming the hospitality industry across Europe.
- Benefits: £35,000 salary, uncapped commission, hybrid work, and private medical insurance.
- Other info: Dynamic culture with excellent career progression and international collaboration.
- Why this job: Join a fast-growing company and make a real impact in the hospitality sector.
- Qualifications: 1 year of account management experience and strong communication skills.
The predicted salary is between 40000 - 42500 £ per year.
Leading Restaurant Technology Platform
Salary - £35,000 Uncapped Commission
Hybrid Working
About The Company
- Market-leading technology platform supporting thousands of hospitality businesses across Europe
- Helps restaurants increase bookings, improve customer engagement, and drive revenue growth
- Fast-growing international business with a strong presence in the UK market
- Dynamic, high-performance culture with excellent progression opportunities
- Flexible and collaborative working environment
About the Role
- Managing a large portfolio of restaurant accounts across the UK market
- Building strong relationships with clients to maximise retention and platform adoption
- Conducting regular account reviews to identify growth opportunities and improve performance
- Managing a high volume of customer interactions in a fast-paced environment
- Supporting clients with best practices, product adoption, and commercial recommendations
- Working closely with internal teams to ensure an excellent customer experience
- Reporting into the Account Management Team Lead
About the Candidate
- 1 year of Account Management, Customer Success, or Relationship Management experience
- Experience managing a high volume of accounts is highly desirable
- Comfortable working in a fast-paced, target-driven environment
- Strong communication and relationship-building skills
- Commercially minded with the ability to identify upsell and growth opportunities
- Highly organised with excellent time management skills
- Passion for delivering exceptional customer experiences
- Experience within SaaS, technology, hospitality, or digital platforms is advantageous
About the Package
- Base Salary - £35,000
- Bonus
- Hybrid and flexible working options
- Private medical insurance
- Enhanced holiday allowance
- Professional development and career progression opportunities
- Employee wellbeing initiatives
- International and collaborative working environment
Account Manager employer: Opto Talent
As a leading technology platform in the hospitality sector, we pride ourselves on being an excellent employer that fosters a dynamic and high-performance culture. With a strong focus on employee growth, we offer flexible working arrangements, comprehensive benefits including private medical insurance, and ample opportunities for professional development. Join us to be part of a fast-growing international business where your contributions directly impact the success of thousands of restaurants across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Opto Talent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Opto Talent
Don't be shy about reaching out to Opto Talent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Opto Talent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Opto Talent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
