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- Tasks: Engage customers over the phone, promote products, and manage sales data.
- Company: Optiwatch UK, a leader in innovative site security solutions.
- Benefits: Basic salary plus commission, training provided, and a supportive team environment.
- Why this job: Join a dynamic team and enhance your sales skills while making a difference.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity for growth in a small, collaborative team.
The predicted salary is between 24000 - 36000 £ per year.
Optiwatch UK specialises in providing remotely monitored video surveillance solutions, catering to the construction industry and other sectors. Over time, the company has expanded its services to include access control, intrusion detection, and fire prevention, making it a comprehensive provider for site security and safety solutions. Optiwatch focuses on delivering reliable, sustainable, and cost-effective solutions using innovative and cutting-edge technology to help clients enhance productivity and improve safety. Dedicated to fostering security, the company also provides clients with the knowledge and training needed to maintain a strong safety culture within their businesses.
We are seeking a proactive and personable Sales Assistant to join our telesales team. The ideal candidate will possess excellent communication skills, be organised, have a passion for selling and delivering outstanding customer service. Fluency in English is essential to effectively communicate with potential customers as well as serve our existing customer base. This role involves engaging with customers over the phone, promoting products and services, and preparing and maintaining data. The position offers an opportunity to develop organisational skills within a sales setting.
Responsibilities
- Prepare and organise customer and sales data.
- Conduct outbound calls to prospective customers.
- Maintain a positive and professional attitude on the phone.
- Actively listen to customer needs and respond appropriately.
- Clearly and confidently explain product features and benefits.
- Schedule appointments for sales representatives with qualified prospects.
- Manage and update company social media accounts.
- Coordinate and manage the field sales team’s appointment diaries.
- Accurately record and update customer information in internal databases.
- Log all appointments in the CRM system with complete and accurate details.
Experience
- Previous experience in telesales and/or sales is preferred but not essential as training will be provided.
- Fluency in English is required.
- Strong communication skills with the ability to engage potential and existing customers effectively.
- Good time management skills to prioritise tasks during peak hours.
- Organised with the ability to maintain attention to detail in merchandising and stock management.
- Excellent phone etiquette and interpersonal skills for engaging with diverse customers.
- Experience with Zoho CRM is preferred but not essential as training will be provided.
This role offers an opportunity for individuals with telesales or sales experience eager to develop their expertise within a small team. Basic salary plus commission (OTE).
Telesales Executive in Enfield employer: Optiwatch UK
Contact Detail:
Optiwatch UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive in Enfield
✨Tip Number 1
Get to know the company inside out! Before you pick up the phone, do a bit of research on Optiwatch UK. Understand their products and services, especially how they cater to the construction industry. This knowledge will help you sound confident and informed when chatting with potential customers.
✨Tip Number 2
Practice your pitch! Role-play with a friend or family member to refine your communication skills. Make sure you can clearly explain the features and benefits of the products you’ll be promoting. The more comfortable you are, the better you'll engage with customers over the phone.
✨Tip Number 3
Stay organised! Use tools like spreadsheets or CRM systems to keep track of your calls and customer interactions. This will not only help you manage your time effectively but also ensure you don’t miss any follow-ups or important details about your prospects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by the hiring team. Plus, it shows you’re serious about joining the Optiwatch family. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Telesales Executive in Enfield
Some tips for your application 🫡
Show Your Passion for Sales: When you're writing your application, let your enthusiasm for sales shine through! We love candidates who are excited about engaging with customers and promoting our innovative solutions. Share any relevant experiences that highlight your passion for selling.
Be Organised and Detail-Oriented: Since the role involves managing customer data and scheduling appointments, make sure to showcase your organisational skills in your application. Mention any tools or methods you use to stay organised, as this will resonate with us at Optiwatch.
Communicate Clearly: Fluency in English is key for this role, so ensure your application is well-written and free of errors. Use clear and concise language to demonstrate your communication skills, which are essential for engaging with our customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website! This not only streamlines the process but also shows us that you're proactive and keen to join our team. Plus, it’s the best way to ensure your application gets into the right hands.
How to prepare for a job interview at Optiwatch UK
✨Know Your Products Inside Out
Before the interview, make sure you understand the products and services offered by Optiwatch UK. Familiarise yourself with their video surveillance solutions, access control systems, and fire prevention technologies. This knowledge will help you confidently discuss how these solutions can benefit potential customers.
✨Practice Your Communication Skills
Since this role heavily relies on communication, practice your phone etiquette and active listening skills. You could role-play with a friend or family member to simulate customer interactions. This will help you feel more comfortable and articulate during the actual interview.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and organise tasks. Think of examples from your past experiences where you successfully juggled multiple responsibilities. Highlighting your organisational skills will demonstrate that you can handle the demands of the telesales role effectively.
✨Prepare Questions for the Interviewer
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if Optiwatch UK is the right fit for you.
