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For Companies At a Glance
- Tasks: Support vulnerable residents in developing independence and life skills.
- Company: Join Southern Housing’s compassionate team making a difference in the community.
- Benefits: Enjoy a pension, healthcare cash plan, birthday leave, and retailer discounts.
- Why this job: Make a real impact by helping others achieve their goals and live independently.
- Qualifications: GCSEs in Maths and English, willingness to train in care qualifications.
- Other info: Dynamic role with opportunities for personal growth and a supportive team environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
The role is a permanent, part-time position (30 hours per week) with Southern Housing’s Single Homeless Pathways team. You will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider community. You will support daily living and social skills, health and wellbeing to people who are young or have complex needs so they can develop independent living skills, remain independent and move on to living within the wider community.
Based out of our schemes around the Island in Newport, Sandown, Shanklin and Ryde. Please note, this is a 24/7 service and you may be required to undertake sleep-in duties. A full UK driving licence is required.
Responsibilities
- Provide support to residents and people receiving a service from us, through the principles of housing first and psychologically informed environments, as identified in their needs assessment and support plan.
- Deliver services in a strengths-based way to promote independence, rights, choices, dignity and inclusion; summon professional assistance in emergencies when needed.
- Work within Local Authority criteria to ensure residents have an up-to-date support plan reflecting their needs, wishes and agreed outcomes.
- Deliver key working sessions, promote engagement, and write plans to help residents achieve their goals and outcomes.
- Maintain and develop professional relationships with residents and stakeholders.
- Promote life skills and social skills, encourage resident involvement, and support the Customer Involvement Framework.
- Signpost and access specialist services to meet identified outcomes.
- Assist with security of the resident\’s home and support maintaining a safe living environment.
- Follow health and safety policies and procedures at all times, including lone working and infection control, and adhere to the SI&C QA Guide for Health and Safety.
Qualifications and requirements
- A willingness and ability to train towards an NVQ Level 2 in Care.
- Hold at least 5 GCSE passes at grade C or above (or equivalent, Grade 9-5) including Maths and English.
- A willingness to train towards an NVQ Level 3 or equivalent relevant work-based qualification.
- A willingness to obtain underpinning knowledge required to perform the duties of the role.
- A good level of written and verbal communication skills; empathy, compassion and patience; ability to adapt to different working environments.
- Full UK driving licence.
- Be willing to undertake sleep-in duties where applicable.
What we offer
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailer discounts
- Cycle to work
- Buy & sell annual leave
- Inclusion & Diversity
- One Team environment
Closing Date: 7 September at 23:59. Applicants applying for roles with us will be considered in line with our recruitment processes. We reserve the right to close this vacancy early should we receive a high volume of applications.
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Support Worker employer: Optivo
Contact Detail:
Optivo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Get to know the company! Research Southern Housing and their Single Homeless Pathways team. Understanding their values and mission will help you connect with them during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated empathy, problem-solving, and support skills. This will help you shine when discussing how you can promote independence for residents.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Support Worker. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Empathy: In your written application, share examples that demonstrate your empathy and compassion. We want to see how you’ve supported others in the past, especially those with complex needs or vulnerabilities.
Be Clear and Concise: Keep your writing clear and to the point. Avoid jargon and make sure your application is easy to read. We appreciate straightforward communication, so let your personality shine through without overcomplicating things.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Optivo
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Support Worker. Familiarise yourself with concepts like 'housing first' and 'psychologically informed environments'. This will help you articulate how your skills align with the role.
✨Showcase Your Empathy
In this line of work, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and patience. Think about situations where you've helped others develop their independence or overcome challenges.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as supporting a resident in crisis or promoting life skills. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.