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- Tasks: Lead compliance in heating services and ensure legal adherence while managing a dedicated team.
- Company: Join a forward-thinking organisation committed to high-quality housing services.
- Benefits: Flexible working with 2 days onsite and 3 days remote, plus competitive salary.
- Why this job: Make a real difference in customer satisfaction and service quality in the housing sector.
- Qualifications: Experience in heating works, team management, and strong communication skills required.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
The role involves joining our dedicated Asset Compliance team as a Compliance Manager. You will act as a ‘Subject Matter Expert’ within the Asset Compliance Directorate, focusing on Heating. Your responsibilities include:
- Working with the Head of Service to ensure legal and regulatory compliance.
- Staying updated with changes in legislation, regulation, and best practices within the housing sector and beyond.
- Ensuring all formal documentation, such as management plans, is current and adhered to.
- Having financial responsibility for contracts up to £10m per annum and managing 7 - 8 direct reports.
- Leading on quality assurance of heating-related services, ensuring effective delivery of repairs and appliance replacements while maintaining robust servicing compliance standards.
- Driving high levels of customer satisfaction and supporting your team in delivering safe, high-quality services for residents.
- Ensuring compliance streams operate efficiently, consistently, and with a clear focus on customer experience.
This role is based at one of our main offices in Farringdon, Croydon, Maidstone, or Sittingbourne, working 2 days onsite and 3 days from home.
What you’ll need:
- Proven track record of a high level of competency in heating works in a similar environment.
- Excellent communication, influencing, and negotiation skills.
- Experience in managing successful teams and inspiring others.
- Ability to work in a pressurised environment, effectively managing workloads and prioritising tasks.
- Experience in managing budgets and working with contractors and consultants.
- Higher level certificate in Gas Safety Awareness (ACS) or similar (desirable).
- Membership of a relevant professional body e.g., AGSM/ASCP, RICS, CIOB, CIBSE (desirable).
Compliance Manager in Sittingbourne employer: Optivo
Contact Detail:
Optivo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Manager in Sittingbourne
✨Tip Number 1
Network like a pro! Reach out to your connections in the compliance and heating sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! Prepare to discuss your experience with heating works and compliance during interviews. Bring examples of how you've managed teams and budgets effectively. This is your chance to shine as the Subject Matter Expert!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on your communication and negotiation skills, as these are key for the Compliance Manager role. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It shows you're serious about joining our team and helps us keep track of your application easily.
We think you need these skills to ace Compliance Manager in Sittingbourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Compliance Manager role. Highlight your experience in heating works and any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven customer satisfaction or managed budgets effectively. This helps us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're passionate about compliance and how you can contribute to our Asset Compliance team. Keep it engaging and make it personal – we love to see your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Optivo
✨Know Your Compliance Stuff
Make sure you brush up on the latest legislation and regulations related to heating compliance. Being able to discuss recent changes and how they impact the role will show that you're not just knowledgeable but also proactive in staying informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to inspire and motivate others, especially in high-pressure situations. This will demonstrate that you can lead a team effectively while maintaining high standards of service.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since excellent communication is key for this role, consider doing mock interviews with a friend or using video calls to refine your delivery and ensure you come across as approachable and professional.
✨Customer Satisfaction Focus
Think of specific instances where you've improved customer satisfaction in your previous roles. Be ready to discuss how you plan to maintain and enhance customer experience in the compliance processes, as this will be crucial for the position.
