Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help develop skills and knowledge for team members through coaching and training.
- Company: Join Southern Housing, a leading UK housing provider with over 77,000 homes.
- Benefits: Enjoy hybrid working options, pension, healthcare cash plan, and birthday leave.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Strong communication skills and coaching experience; willingness to pursue an ILM level 3 qualification.
- Other info: Position based in Croydon with travel; commitment to equality, diversity, and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
The role
We are seeking a talented candidate to permanently join us as a Performance Optimisation Coach in our Customer Access & Transactions directorate.
This is an exciting opportunity for someone who is keen on working as a part of a team to design, develop and deliver a learning framework for the Customer Transactions directorate, with experience in delivery both face to face and virtually. Our ideal candidate is someone who is self-motivated and can make a difference.
As a Performance Optimisation Coach, you will be delivering inductions to new starters and other learning interventions, soft skills, values & behaviours. You will work collaboratively with all departments across Customer Access & Transactions directorate to meet the service offer. This is an environment that is fast paced and being solution focused is essential to be successful in this role.
This role will be based at one of our main offices. There will be regular travel between our other offices, Hastings, Maidstone and Croydon, hybrid working may be available once agreed with the line manager.
What You’ll Need:
Performance Optimisation Coach employer: Optivo
Contact Detail:
Optivo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Optimisation Coach
✨Tip Number 1
Familiarise yourself with Southern Housing's HEART values and standards. Understanding these core principles will not only help you align your coaching style with their culture but also demonstrate your commitment to their mission during interviews.
✨Tip Number 2
Prepare to discuss your previous coaching experiences in detail. Think of specific examples where you've successfully delivered training or facilitated learning, especially in a blended format, as this is crucial for the role.
✨Tip Number 3
Network with current or former employees of Southern Housing. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
✨Tip Number 4
Be ready to discuss your willingness to pursue an ILM level 3 qualification in effective coaching. Highlighting your commitment to professional development will show that you're serious about growing within the organisation.
We think you need these skills to ace Performance Optimisation Coach
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the role of a Performance Optimisation Coach. Familiarise yourself with Southern Housing's HEART values and how they relate to the position.
Tailor Your Supporting Statement: In your supporting statement, directly address how you meet each of the criteria listed in the job description. Use specific examples from your past experiences that demonstrate your coaching skills and understanding of the systems and processes.
Highlight Communication Skills: Since excellent written and verbal communication is crucial for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful training sessions you've delivered.
Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for any spelling or grammatical errors, and ensure that your application is well-structured and easy to read.
How to prepare for a job interview at Optivo
✨Know the HEART Values
Familiarise yourself with Southern Housing's HEART values and standards. Be prepared to discuss how these values resonate with your own experiences and how you can embody them in your role as a Performance Optimisation Coach.
✨Showcase Your Coaching Skills
Prepare to demonstrate your coaching abilities during the interview. Think of specific examples where you've successfully delivered training or coaching sessions, both face-to-face and virtually, and be ready to share these stories.
✨Highlight Relevant Experience
In your supporting statement, clearly address how your previous experience aligns with the job requirements. Use real examples that showcase your understanding of systems and processes relevant to the role.
✨Emphasise Commitment to Inclusion
Southern Housing values diversity and inclusion. Be ready to discuss how you have contributed to creating an inclusive environment in your past roles and how you plan to continue this commitment in your new position.