Optisoft, based in York, is seeking an IT Support Technician to join an office-based Support Desk team. You will handle 1st and 2nd line issues for over 500 customers, providing telephone and remote support, and logging incidents in the ticketing system.
Key requirements include robust knowledge of Windows, good communication, and a full UK driving licence. The role offers a permanent, full-time contract with standard hours from 8:30am to 5:00pm, with travel across the UK as needed.
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IT Support Technician (1st/2nd Line) – Career Growth employer: Optisoft
Optisoft is an exceptional employer located in the heart of York, offering a dynamic work environment where IT professionals can thrive. With a strong focus on employee growth, we provide ample opportunities for learning and career advancement, alongside generous holiday allowances that increase with service. Our supportive culture, combined with comprehensive benefits such as pension schemes and health coverage, makes Optisoft a rewarding place to build your career in IT support.
