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For Companies At a Glance
- Tasks: Engage with customers through calls, promoting innovative products and generating leads.
- Company: Join METTLER TOLEDO, a global leader in precision instruments and services.
- Benefits: Enjoy 25 days annual leave, health benefits, and flexible working arrangements.
- Why this job: Be part of a dynamic team and make a real impact on customer engagement.
- Qualifications: Excellent communication skills and a results-driven attitude are essential.
- Other info: Experience a fun, inclusive culture with opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
Location: Leicester, England, United Kingdom.
Our Opening and Your Responsibilities
Are you a confident communicator with a passion for connecting with people? Do you thrive on achieving targets and enjoy being part of a driven, customer-focused team? We’re looking for an enthusiastic Telemarketer to join us at METTLER TOLEDO and help grow our business through proactive customer engagement.
About The Role
As a Telemarketer, you will play a key role in our outbound marketing campaigns contacting new, prospective, and existing clients to promote a range of innovative products and services. Your goal is to generate qualified leads, schedule appointments for our sales representatives, and maintain accurate client records within our CRM system. You’ll use your communication skills to present our products confidently, handle objections professionally, and deliver an excellent customer experience every time.
Key Responsibilities
- Make a set number of outbound calls daily to potential clients from our marketing database.
- Promote and present products or services to existing and prospective customers.
- Generate warm and qualified leads to support the sales team.
- Handle customer objections and inquiries professionally.
- Maintain and update CRM records accurately.
- Collaborate with product managers and the marketing team to understand and deliver campaign goals.
- Support data preparation and campaign reporting using Excel and CRM tools.
What You Need to Succeed
- Excellent phone manner and communication skills.
- Results-driven attitude with the ability to work towards targets and bonuses.
- Experience in a telephony or call-centre environment preferred.
- Strong data entry (CRM and SAP experience desirable) skills.
- Customer-centric mindset with a passion for delivering great service.
- Resilient and confident in handling objections.
Our Offer to You
- Strong work-life balance with 25 days annual leave plus Bank Holidays, increasing to 29 days.
- Option to buy or sell up to 5 additional leave days.
- Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
- Trustee-based pension scheme and life assurance at four times salary.
- Fun, inclusive culture with team-building and charity events.
- Agile and flexible working arrangements.
- Family-friendly policies and flexible patterns.
- Culture fostering creativity, autonomy, and success.
- Commitment to learning and career progression.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process.
Telemarketing Professional in Leicester employer: OptiRank
Contact Detail:
OptiRank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketing Professional in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on METTLER TOLEDO. Understand their products and services, and think about how you can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common telemarketing scenarios with a friend or family member. This will help you get comfortable with handling objections and presenting products confidently, which is key for this role.
✨Tip Number 3
Be ready to share your success stories! Think of specific examples from your past experiences where you achieved targets or handled difficult calls. This will demonstrate your results-driven attitude and customer-centric mindset.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the METTLER TOLEDO site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our team.
We think you need these skills to ace Telemarketing Professional in Leicester
Some tips for your application 🫡
Show Off Your Communication Skills: As a Telemarketer, your phone manner is key! Make sure to highlight your communication skills in your application. Share examples of how you've successfully engaged with customers or handled objections in the past.
Be Results-Driven: We love a candidate who’s all about achieving targets! In your application, mention any previous experiences where you’ve met or exceeded goals. This will show us that you’re ready to hit the ground running.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Telemarketing role. Mention our innovative products and how you can contribute to promoting them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at OptiRank
✨Know Your Products Inside Out
Before the interview, make sure you understand the products and services METTLER TOLEDO offers. This will help you confidently discuss how these can benefit potential clients and show your enthusiasm for the role.
✨Practice Your Phone Manner
Since this role heavily relies on communication, practice your phone manner. Try role-playing with a friend or family member to get comfortable with handling objections and presenting information clearly.
✨Familiarise Yourself with CRM Tools
Brush up on your CRM skills, especially if you have experience with similar systems. Being able to demonstrate your ability to maintain accurate records will impress the interviewers and show you're ready to hit the ground running.
✨Prepare for Target-Driven Questions
Expect questions about how you've met targets in previous roles. Have specific examples ready that showcase your results-driven attitude and how you handle pressure to achieve goals.
